Bristol Cabins — Hotel in Lava Hot Springs

The first night our small group stayed in the cabins was incredible. We were checked in by friends of the owners and felt immediately welcome. That night we planned on many future trips. The next morning wasn't as great.

We were told that breakfast would be served but none was ever provided. One of the members of our group got up around 9 am and was hanging out in the kitchen for about an hour and was never offered any food. Another group member was told by the female owner "I guess I should start cooking" but the woman disappeared after that.. not a huge deal but it shouldn't have to be a favor to ask for breakfast if it was included in the price. Also, Colin- the male owner, was very rude to my wife. She was playing with some kittens near the work shop (like all the guests had been doing since the night before) and one of the dogs spooked the cats inside the shop. While she was playing peek-a-boo to get them to come back out, she was spotted by Colin, and he gave her a dirty look and immediately walked straight to the door and promptly shut it without making any eye contact with her and walked off mumbling. That door had literally been open all night.. (see photo).. there was no reason to treat her like she did something wrong. It made her so uncomfortable that we decided not to stay another night, like we had been discussing. Such a shame too.

We will probably give them another chance to get 5 stars but I hope next time to leave with smiles. I've wanted to come back for a long weekend but their lack of response to our concerns has made it a bit...

Upon checking in seeing it was going to be warm outside called to see if they had ac in the little cabins, no but said they had a fan. The photos made it look like it was bigger and more spread out but in fact it was so much smaller property than shown. First off our cabin smelled like weed. It was HORRIBLE!! The fan was more like a desk fan! The vibe was hippie no worries not our style. But the pot smelling room and their attempt to cover up the smell with patchouly oil combine to make it an overwhelming smell caused us to have headaches and had to leave only a few hours after checking in. Even after we asked to change cabins the host never got back to us! Watching other people/families check in seemed to also be uncomfortable withe their rooms and even called looking for other places to stay. Other dogs were on a leash but the host’s dog roamed around free barked at other dogs. This property is mainly walking up/ climbing stairs. Watch your hands on the wooden handrails. Parking was steep and loose gavel. 2WD better gun it to make it up the hill. Recommendations,...

Upon checking in seeing it was going to be warm outside called to see if they had ac in the little cabins, no but said they had a fan. The photos made it look like it was bigger and more spread out but in fact it was so much smaller property than shown. First off our cabin smelled like weed. It was HORRIBLE!! The fan was more like a desk fan! The vibe was hippie no worries not our style. But the pot smelling room and their attempt to cover up the smell with patchouly oil combine to make it an overwhelming smell caused us to have headaches and had to leave only a few hours after checking in. Even after we asked to change cabins the host never got back to us! Watching other people/families check in seemed to also be uncomfortable withe their rooms and even called looking for other places to stay. Other dogs were on a leash but the host’s dog roamed around free barked at other dogs. This property is mainly walking up/ climbing stairs. Watch your hands on the wooden handrails. Parking was steep and loose gavel. 2WD better gun it to make it up the hill. Recommendations,...