Riverwalk Thai Food — Restaurant in Lava Hot Springs

I have been eating at Riverwalk Thai for 10 years and I have enjoyed the food and the atmosphere. It's a place I enjoy visiting when I come to Lava Hot Springs... and I have brought many friends, family and international students to eat there over the years. However, this past Saturday the owner had an ugly emotional meltdown with my group of USU international students, and some members of my group left to eat elsewhere in town. Yes, it was the Fire and Ice Winter Festival in Lava last weekend and it was insanely crowded in the small town... and it must have been very stressful to run the restaurant with lots of patrons and few staff in the kitchen. But... that does not excuse the owner's behavior when he treated his patrons rudely. I tried calling many times during the week ahead of our visit and I texted our plans of coming on Saturday for lunch, but I didn't get any response from the owner. I even left the hot springs ahead of our group to let the owner know that I would be bringing a group of 27 people to eat there for lunch. I tried everything that I could to be a good patron and friend of the restaurant, but it was hard to communicate with the owner because he was so stressed out! The owner regained his composure and we ended up staying to eat. My group of 19 were served and we enjoyed our meals and conversation. We managed to leave as a bus load of 20 boy scouts and their leaders arrived. Like I said... the Fire & Ice Festival in the small town of Lava was crazy... with way too many people descending on the town. I felt bad for the owner and his staff because he left a poor image of himself and his establishment. (I'm giving a one-star this time because of the negative meltdown of the owner. I hope he can work on his hospitality and I'll be happy to give him five-stars next time I come...

Riverwalk Thai Food is a delightful, family owned restaurant that works really hard to make customers happy with fresh, tasty dishes. They are incredibly accommodating to dietary restrictions and it is my favorite place to go when we have celiacs (gluten free), vegetarians, vegans, and other dietary restrictions that are too complicated to list here. The owners work really hard to understand their customers needs and make their dishes work accordingly to the customers needs and preferences.

The family that owns this restaurant is also incredibly sweet. They work hard and well they can occasionally be understaffed, they will stay late trying to make sure that customers are taken care of. They are one of my favorite stops when I come to visit Lava and I highly recommend them.

Also, if you're not sure what to order don't be afraid to ask them for their recommendations. That they have never steered me wrong and they have branched me out into things I might never have tried on their menu. Some of those things are now my...

Were treated as an inconvenience the second we walked in. No smiley or friendly faces. I would not have minded it if they were busy at the time, but there was only another table with customers at that time. I was asked to move the stroller for our baby in such a tone to which I did not object and moved it immediately, but he kept babbling on how we had to move the stroller and how it would be in the way of other people trying to sit in the table behind us. Rude. Food was mediocre at best. Prices are high for such mediocre food. Ordered pad thai for to go for my husband waiting outside of the establishment with our dog, but when I asked about it, he said I did not order it instead of double checking the piece of paper that he wrote down our orders on. I usually love Thai food. Such a pity. 1 star for service. Although I would give 0 stars if I could. Yeah needless to say we will not be...