Sleep Number — Hotel in McDonough

We specifically went to the Sleep Number Store to exchange our pillows that we bought online. Andrea explained they had more option's in store then online. She took her time to let us choose exactly the pillows that worked for us. She was not only patient and kind but had a fabulos sense of humor. We proceeded to look around store a little bit and then decided we we needed more sheets. She showed us a variety of different options and then walked away to let us check them all out. We found the perfect ones. Andrea ended up having to order them and have them sent to our home. As she was completely this task we were talking and my husband made the comment about how much we love our split king sleep number bed. Lol, he told her that I'm constantly throwing the covers off of me because I'm always hot. Of course, Andrea had a solution to the problem! She suggested a Dual Temp. I was resistant to it but she stated that I could try it for 100 nights and if I was not happy with it we could return it. Needless to say, we will not be returning it. I can now stay cool and not Freeze my husband out of the house! (plus, our power bill will go down) Just wanted everyone to know that Andrea is located at the McDonough Sleep Number location and you will not be disappointed with her!...

Impeccable customer service. I have been working with Chris over the past couple months during the trial period of my bed. I am picky VERY PICKY. I’m also very indecisive and analytical. He has taken a lot of time explaining the beds to me and allowing to to lay on 2 beds back and forth back and forth. I’ve come in the store multiple times trying to decide between 2 beds. Every single time he has been extremely patient, nonjudgmental, informative, and encouraging the entire time. Committing financially to a sleep number bed and base in my eyes is a huge commitment when choosing a higher model. Once I make my decision I know it’ll be a great bed. But getting there has been hard and I admittedly know how challenging I am not only for my self but for a store associate. So, I really appreciate the grace and help I’ve been shown. All of the staff have always had bright smiles and been helpful, but I’ve been in the store more with Chris and he is now my designated associate for any further needs. It’s refreshing to have quality customer service, it’s so...

An Unforgettable Experience with Sherrill at Sleep Number

From the moment we walked into the store, Sherell gave us the kind of customer service that you just don’t experience anymore. She was warm, knowledgeable, and genuinely invested in helping us find the perfect sleep solution. Sherell didn’t just sell us a bed, she educated us about the technology, accessories, listened to our needs, and patiently guided us through every feature until we were confident in our decision, dispute already having a sleep number bed.

What stood out the most was her passion and professionalism. She remembered every detail we shared, followed up without being pushy, and treated us like valued guests rather than just another sale. We walked away not only excited about our new bed, but also grateful to have had such an exceptional consultant lead the way.

If every store had a Sherell shopping would always feel this good. Sleep Number, you’ve got a gem!

Givantev...