They increase the prices about every six months like clockwork. They will use excuses such as "you had a sale" and "maintenance fees" to charge you for literally anything they can. I had the exact same 5x7 unit for about 2 years, it started at 75/month and by the end, I was paying 110 a month, no taxes and fees included. Their business model is to pray on people with financial issues.
EDIT: See the business' reply. Their new excuse is now "competitive pricing" Hey, CubeSmart, if you took the time to read my review, you'd see my account is closed because I'm no longer interested in being robbed! How exactly do you suppose you'll "address my issue"? A year and a half...
Read moreSuper easy and convenient storage space -always the perfect temp, too. I was concerned about a rate increase for my unit and CubeSmart, specifically Michelle, was super understanding and accommodating to my financial needs. These are tough times! It can be a bit scary to ask for help, but the kindness and warmth I received was so comforting. Just very personable and very Human -something that feels rare right now. I appreciate the care, easy access, easy to understand menus and overall experience I’ve had with this CubeSmart let alone this storage company. Thank you, Michelle, for being the brightest light of my day and providing me so much relief! You’re...
Read moreThieves. A perfectly clean storage facility then they feel free to raise your rent every 6 months. Highly advise against this facility. I pay $150 for the smallest unit and they have "no control" over the rent increase, it's unprofessional and shady. A terrible company policy.
Edit: How can you have so many low reviews and still have a 4.4 rating? I already contacted you as said with no support other than you have no control over relentlessly raising the rent every 6 months. Thank you for your useless comment and non support. I'll be moving out as soon...
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