Taj Campton Place, San Francisco — Hotel in San Francisco

We booked a two-night weekend stay at this lesser-known hotel that is part of American Express' "Fine Hotels & Resorts" program that is available to Platinum Card holders. Being able to enjoy all of the benefits associated with the FHR program made this an excellent stay.||The hotel is an older property but is well-maintained. It has a great location: just off of Union Square, only a short walk to two BART subway stations, a few blocks from Nob Hill, and a few minutes from Chinatown (via a pedestrian-friendly tunnel). Tons of shops, restaurants, theaters, museums, etc. are within walking distance.||Due to FHR, we were able to check in around noontime. We booked a standard King and were upgraded to a room facing Stockton Street. Since our room was only on the 5th floor, it didn't seem like much of an upgrade, as our view was mostly of nearby buildings. Some reviewers complained about noise but we were not bothered by that. The room did have a very comfortable bed, desk area, a cushioned window seat ideal for reading, a mini-fridge, a Nespresso machine, a safe, robes and slippers. The A/C/Heater system seemed to work well and was quiet. ||Among the perks from FHR are a free full breakfast, up to $60 daily for the two of us, available via room service or the Campton Place restaurant. The food and service was great; it was fun to be able to have a choice of a couple of Indian-spiced egg dishes. The FHR program also provides a $100 hotel credit which we had planned to use at the hotel's bar/grill adjoining the lobby. But we learned at check-in that the Campton Place restaurant was open from Thursday-Saturday evenings so we opted to eat dinner there one night. The restaurant is elegant, with the most spectacular, modern glass chandelier (see photo). And the food and service was excellent. It was not inexpensive but worked out well for us, since we got to use the credit. [One note: our waiter told us that the restaurant is slated to be renovated soon and will thereby be closed for a couple of months so call the hotel to inquire if this is a factor.]||Overall, we felt pampered staying at the Taj. The front desk reps were courteous and helpful, housekeeping was top-notch, and the wait staff at the restaurant were diligent and efficient. I think the Taj should definitely be on the list for consideration if staying in this part of San Francisco. Compared to some of the other big American chain hotels, you can get great value from the hotel, especially if you are able to book under Amex'...

The hotel is great. Great location right next to Union Square and all the shopping. We took the subway here from the airport which cost $10 which saves a lot of money too. The room is nice. Great bed. Great cleaning staff too as they do a great job putting it back together every day while we're gone even going as far as folding clothes our clothes. Staff overall has been extremely nice. My main complaint is that they charge $30 a day for incidentals. This is a tonne of money when converted to Canadian (approx. $200 more on our cost to this trip) for services that could never cost that much (coffee and muffins in the morning. Water bottles in the room. Gym which we never used.). It was also never mentioned anywhere when we booked this place and honestly, we would never have booked here had we known. That alone has left a really bad taste in our mouth as we had no choice in paying it or not when we checked in. The WiFi is free apparently but when you log in, it says it's going to cost $12 for premium internet but the front desk said to ignore that. When we booked, it was clearly written that internet is free as that was important to us when choosing our hotel. Overall it's the hidden costs that this place fails to mention that keep me from giving it 5 stars. We ate breakfast in the hotel restaurant and the food was amazing. It's a Michelin star restaurant so expect great food with higher pricing. We did not eat dinner there as it was outside of our budget. Lastly, and this is in no way a reflection of the Taj Campton though it it must be mentioned that San Francisco has a major homeless problem. It is impossible to ignore. Expect to see abject human poverty, drug addiction and misery at every turn in this part of town. Expect to feel unsafe. We have seen feces on the ground, heroin needles left adjacent to makeshift cardboard beds and sections of roads with as many as ten homeless people all together that you would definitely not want to walk by. We thought Chicago was bad but this is much worse. It's sad that such a rich place chooses to turn a blind eye to what is clearly a huge problem. I would say that we will not ever come back to California knowing this rich city is this bad I wonder if the millionaires who live here are not embarrassed by this issue. Again, this has nothing to do with the hotel but this review is for people planning a vacation. Be prepared if you're coming to San Francisco to encounter this in a way you might not...

From the moment my husband, our two cherished dogs, and I entered the elegantly appointed lobby of Taj Campton, we knew our stay would be something beyond the ordinary. Enticed by an advantageous American Express promotion, we discovered a gem that delivered far more than the monetary value we sought—it delivered a promise of perpetual returns.

The heart of this establishment beats with the rhythm of exceptional hospitality, personified by the front desk manager. His expert orchestration of our check-in was a prelude to the series of delightful encounters that awaited us. The hotel’s modern and contemporary design, with nuanced touches of Indian finesse, was a visual feast, equally matched by its central location. Perched in Union Square, it’s a mere stroll from the vivacity of Chinatown, the scenic Embarcadero, and the maritime charm of Fisherman’s Wharf.

The gastronomic experience was a high note, with breakfasts that tantalized our palates. The salmon Benedict and the Indian-spiced omelette were masterpieces of flavor, each bite a testament to the culinary prowess of the kitchen. Our breakfast was accompanied by the view of a beautifully adorned Christmas tree, standing tall amidst the hotel’s festive décor.

As the day waned, the hotel bar became our sanctuary. Here, David, the bartender, an artisan of spirits, crafted drinks that were personalized odes to our tastes. His repertoire extended well beyond the menu, limited only by our own imagination. David’s gracious demeanor and cocktail wizardry were not just services rendered but genuine acts of kindness.

In every aspect, Taj Campton exceeded expectations. The warmth of the staff, the pristine and inviting ambiance, the exquisite meals, and the intimate encounters with people like David, have woven into the fabric of what will now be our San Francisco home away from home. The value we’ve found in Taj Campton is immeasurable, a rare find in today’s world of travel.

For those seeking not just a place to stay but an experience to savor, Taj Campton is the unequivocal choice. It’s where the true spirit of San Francisco hospitality resides, awaiting to embrace you with open arms and a crafted cocktail, tailored...