White Rose Inn & Motel — Hotel in Wisconsin Dells

We stayed at The White Rose about five years ago and loved it. The suites were great, the bathrooms phenomenal, the showers were the best I've ever been in. Fast-forward to 5 minutes ago...

I called to make a reservation, at first the man who answered (who later offered up the information that he was the manager) started out ok. When we talked about the rooms I asked about the room we stayed in years ago. When he told me the price ($155, which judging from other recent reviews they shouldn't be able to charge much more than $75 a night) mentioned that a lady I spoke to earlier quoted a different price.

That's when things got crazy!!!

He countered with an offer of $125 for the room, which I was considering until he opened his mouth again. When I began to question him he started laying out the benefits of the room rapidly, and then told me I needed to make up my mind. He interrupted me three or four times to say the clock is ticking, I had to hurry up, that he had been on the phone wasting his time for 10 minutes with me now (I checked the time on my phone at that point and it said 4:44).

I began to ask him a question (in transparency it was how a manager could talk to a returning guest like that) and he hung up on me.

I called back and got the lady I spoke to earlier. She was apologetic, and gave me a better price ($110). But there are other places in the Dells or a short drive away. Since it is the off-season, and there's less traffic, I'll have no problem finding a place, while The White Rose will struggle to find someone to fill that room.

I will never stay there again. I will ensure everyone I knows will not stay here again. I will repost this in every place I can, and I will continue to repost how bad my experience was to ensure that everyone knows how bad this experience was.

Maybe you will learn to talk to me and other guests like the people that keep...

Upon arrival the hotel looked like a haunted house with tall weeds and overgrown bushes blocking the walkway. We checked in with a pleasant young man who explained all we needed to know about the property, except he didn't mention how to request maid service which we didn't get.|Entering the main building we noticed several antique pictures and furniture in the public parlor area as we climbed the stairs to our room.|We stayed in the Blue Room which was 90% recently painted and wallpapered. It offered enough room for our king bed, antique dresser, and nightstand. Very clean and comfortable with lots of daylight. There were sufficient bathroom towels along with a few toiletries. However, the sink drain was slower than slow and the shower was difficult to control the temperature.|It was apparent they are lax on maintenace as a light bulb was out in the room, the drain was almost stopped up, and the smoke detector appeared to be dead as there were no green and red pilot lights on the unit operating. Not good.|We have stayed in hundreds and hundreds of hotels and always wanted to try a bed and breakfast. We expected the breakfast to be maybe Grandma cooking our meals to order and dining with others at a communal table in the old parlor. But it was a Super 8 buffet of luke warm scrambled eggs, sausage, etc. and a waffle maker. It was served in a large dining room overlooking the river, which was in a modernized addition and very clean. But not what we expected.|There usually was no one in the office to request maintenance or service, but we made do for our two nights.|For the price paid, $125 per night, we enjoyed the turn of the century atmosphere of the hotel regardless of the shortcomings. The location can't be beat for the downtown area and the Riverwalk Pub right across the street offers the best pub food...

Upon arrival the hotel looked like a haunted house with tall weeds and overgrown bushes blocking the walkway. We checked in with a pleasant young man who explained all we needed to know about the property, except he didn't mention how to request maid service which we didn't get. Entering the main building we noticed several antique pictures and furniture in the public parlor area as we climbed the stairs to our room. We stayed in the Blue Room which was 90% recently painted and wallpapered. It offered enough room for our king bed, antique dresser, and nightstand. Very clean and comfortable with lots of daylight. There were sufficient bathroom towels along with a few toiletries. However, the sink drain was slower than slow and the shower was difficult to control the temperature. It was apparent they are lax on maintenace as a light bulb was out in the room, the drain was almost stopped up, and the smoke detector appeared to be dead as there were no green and red pilot lights on the unit operating. Not good. We have stayed in hundreds and hundreds of hotels and always wanted to try a bed and breakfast. We expected the breakfast to be maybe Grandma cooking our meals to order and dining with others at a communal table in the old parlor. But it was a Super 8 buffet of luke warm scrambled eggs, sausage, etc. and a waffle maker. It was served in a large dining room overlooking the river, which was in a modernized addition and very clean. But not what we expected. There usually was no one in the office to request maintenance or service, but we made do for our two nights. For the price paid, $125 per night, we enjoyed the turn of the century atmosphere of the hotel regardless of the shortcomings. The location can't be beat for the downtown area and the Riverwalk Pub right across the street offers the best pub food...