Dells Distillery — Restaurant in Wisconsin Dells

I wish I would have read the reviews before I wasted my time on this place. Just kidding because the reviews would of been misleading anyways.... When we walked in, there were about 5 staff members concorgating around the bar talking amongst themselves. We decided to sit at an empty table just off the bar. It took them longer than it ever should have for anyone to address us especially for how slow it was at the time. When someone finally came to the table we had ample time at that point to look over the less than savory menu. After ordering the city slicker and Wisconsin burger we were ready to put our indifferences aside and enjoy the food. The surprising part was after waiting so long to be waited on, the food came out within minutes of ordering. Our initial reactions of the food were all positive, the food itself looked quite appetizing. Upon further review of said food, I can only describe the experience as something I could of made at home, drunk, with no lights on. From the generic flavorless ciabatta bread to the iceberg lettuce mix used as a sorry excuse for a sandwich topping there was nothing about the food that could ever justify ordering a la carte from here again. I won't even get started on the side orders that weren't part of their tator tot revolution. The morale of the story is unless you have an insatiable desire for tator tots there is no reason to go anywhere near this place with all the other great options around. Pricey for what you get, poor quality, poor service, lack luster variety in menu choices... Stay away...

I gave a 2 star on food 'cause it wasn't the worst burger I had, but it definitely was far from the best. The servers were nice. I had the Distillery burger, which according to the menu, was recommended. The cheese sauce on top was rather bland, and the burger patty was also bland. It was also luke warm and the bun was cold without any toasting. COLD. Even McDonald's doesn't serve a cold bun. Eating the burger reminded me of the burgers I would get at a community college cafeteria, which would've been fine if I didn't pay over 15 dollars without even any fries. Personally, a place that serves a burger without even fries to come with it disgusts me. I can deal with it if it is a really really good burger, but this was far from that.

I wish I could say this was the worst part, but unfortunately it wasn't. When I asked what the mashbill on the bourbon and whiskey is, 3 separate workers could not answer the question. In fact, one of them answered "the bourbon was aged for 2 years in a charred barrel." You would really think an establishment that sells their own distilled products, they would train their employees to have a basic knowledge of the product and the process itself.

The bourbon tasted just like the establishment. Bland and generic. At least it was warmer than the bun, I guess. To be fair, it would probably fine as a mixer, but I will definitely tell you that there are many many other bourbons that are better than this one at $45...

Incredibly expensive for low quality food. We were walking around shopping and wanted to find a decent bite to eat. For a place advertised as a Distillery and family friendly, we had high expectations. Very little options for food for kids. Everything is a la carte. The starters are almost the same price as the entrees. We ordered the cheese curds and the Mac n cheese bites. The cheese curds were sub par for being in Wisconsin. The Mac n cheese bites barely had any Mac n cheese in them and primary this weird smokey, salty cheese sauce. I ordered a Philly cheese steak and couldn't even finish it... it had a very weird liquidy cheese sauce on it when it was advertised as Swiss cheese and beyond salty...I couldn't finish it. I also ordered the loaded tots with it and had 3 bites. They had the same weird cheese sauce on them as well with overcooked bacon. My daughter ordered the wings and they were super dry. My boyfriend ordered a breakfast burger and couldn't finish it due to the salty, weird cheese sauce on it. The best thing we ordered were my sons chicken tenders and even those were mediocre. The service wasn't super awful, but it wasn't the greatest...just bare minimum for a tip but I will say he offered my daughter a kiddie mocktail to go so that was really nice. Just really disappointed we spent the money we did when we could have had better food for less at Culver's...