Nexy Living — Hotel in Hà Nội

A mixed bag with apartment but in short, it was good and we'd probably stay here again. I'd describe it as a room not an apartment as it really didn't have self contained facilities. The good- the bed and bedding was really very very comfortable. Something that isn't ready to find, and after a few days up in Sa Pa and Ha Giang, it was a real treat. It was quite large and had reasonable storage space. We had a small outdoor balcony but you couldn't really see the street from it but the skyline was really nice. The shower itself was good but see below for bathroom comment. The staff were friendly. The location is fantastic in the old quarter, great little Pho restaurant downstairs and plenty of coffee shops close by.

The bad- there's no laundry in the apartment or building. There's a paid laundry service at the Nexy hostel around the corner though. There was a issue on our arrival as had planned our trip based on a laundry and dryer being available as per our Airbnb booking. We weren't completely happy with the response but at least they updated the Airbnb listing so noone else has the same issue. The bathroom is a silly design with an oversize basin and cramped toilet - even the toilet holder is next to the open shower? Anyway, small details but frustrating simple avoidable design faults. ( The shower is a really good one though.). The sofa lounge is pretty awful and uncomfortable, we used pillows/cushions and the footrests to make it more bearable. The entrance is at the back of a store, it's currently empty though, so depending on what happens with that space you may find yourself walking through another store with your luggage. Hopefully they just make a cafe out of it ! Check in is via the Nexy Hostel around the corner, not much of a big deal really and was clear when we booked of that requirement. The "kitchen" is an outdoor sink and cooktop (tea and coffee facility inside) with a couple of bowls, a large spoon and knife and two large pans and some chopsticks. The balcony roofing leaks in the rain so you can't cook (oe eat) out there if it's raining. So don't expect to cook at home regularly here.

Overall, we'd stay here again for a short stay, but treat it as a hotel room not...

this is a pricy option compared to accomodationsoutside of the Old Quarters, but if location right inthe center of the Old Quarters matters to you,you wouldn't be super excited abour the room but you also wouldn't be too pissed off by it.

the room is generally quite clean, only minor stains on the sofa. the bed is very big, the beddings are clean and comfortable. all electric appliances work fine. the outdoor balcony can give you extra bit of atmosphere of the old quarters when you have the doors open, when you close them it insulates quite much noise but you can still hear the honkings. We don't find any problems sleeping though.

The host is actually the management of the nearby hostel of the same name, they speak good English, they are reaponsive, they are friendly and helpful. The only thing was during the 4 nights stay, there were no room keeping service at all, yet whenever we request something we were then provided for very very promptly, so, no complaints.

The attached photo is the shelf that was broken during my stay, it was already shaky on the first day and finally broken on last day. No one was harmed, and the host didn't ask for compensation.

Deposit VND500000 is required for the key, which will be returned after they run a check on the room...

The location is right in the center of the Old Quarter with good access to the lake and lots of restaurants nearby. It is chaotic and loud outside, but the apartment had good windows and doors so we didn't hear much of the street noise inside. The space is really nice with a separate bedroom, new kitchen, and even a balcony! The apartment could use some updates. The couch had lots of stains on it and we didn't want to sit on it. The bathroom smelled damp and the bathroom door didn't close. The check in is at a hostel down the street, so we had to carry all our luggage for 2 blocks through the chaotic Hanoi traffic and walk to the hostel if we needed anything during the stay. The staff seemed overwhelmed and we always had to wait a few minutes to get help because there were many people from the hostel in the lobby asking them...