Vannella Cheese — Local services in Sydney

Bought buffalo mozzarella from their shop in Marrickville and clearly was not buffalo but cow. I went back (wasting of personal time) to let them know that there had probably been a mistake in using the packaging, and that I was simply asking for a replacement of the product but unfortunately I was told that a mistake was not possible and that the only possibility was to have a 10% discount on the purchase of another mozzarella. I tried to write to their customer service and call them several times but it is impossible to have any contact. I attach comparison photos (on the right the real buffalo mozzarella) just to prevent other customers from...

Have picked up orders multiple times, every time great customer service and the smoked buffalo mozzarella cheese is the...

Got a small tub of stracciatella from the Carriageworks market, super friendly service and the cheese is so creamy...