Swarovski Store Salzburg Getreidegasse — Local services in Salzburg

I made a purchase. They stated they needed to see my passport to verify I can get VAT refund. THEY DID NOT TELL ME THEY WOULD SHARE MY INFORMATION WITH A THIRD PARTY GLOBAL BLUE. I DID NOT CONSENT TO THAT!!!!!

I specifically told the salesperson (Kim) I was not interested in a VAT refund. She said she still needed my passport. The receipt states "by agreeing to be issued this tax free form" - why would I agree to the issuance of a form when I specifically said I wasn't interested in a VAT refund? And how can I agree to let Global Blue handle the refund when I never heard of Global Blue?!?!?!

They shared my name, email address, and PASSPORT NUMBER with a third party without my knowledge or consent. It wasn't until AFTER the purchase was completed I realized what they did. AND if I was interested in a VAT refund, but issuing that receipt it FORCES you to use Global Blue which means you can't get the refund direct therefore get less of a refund because Global Blue...

I visited the Swarovski store in Salzburg, excited to see their jewelry collection. However, my experience was disappointing. As soon as I asked to see the gold collection, the staff member showed me some pieces and then remarked, ‘This must be out of your budget.’ At no point did I mention my budget, so this comment felt presumptuous and frankly disrespectful. It gave me the impression of being judged based on appearance, which was very uncomfortable. Luxury shopping should be about customer experience, but unfortunately, I left the store feeling discriminated against instead...

We had a wonderful experience at the Swarovski store in Salzburg. We booked a ring, and Dianna assisted us throughout the process. She was incredibly helpful, genuine, and made the experience smooth and enjoyable. Overall, the service was excellent, and we truly appreciate the warm and professional customer care....