SweetBrit (Bulk Mine) — Local services in Toronto

I can't believe the experience I just had here. I've been coming here for 10 years. Despite the sparse selection, the stale bulk candy and the expired goods, I came here because I loved the idea of an independent candy store. I will never again enter this business.

I spent over $50 on a few items. The owner gave me an itemized receipt. As I was leaving the store, I saw that I was charged for the jumbo version of two items I purchased. I went back to the owner and respectfully showed him the receipt and the items. He was incredibly defensive, scanned the item and showed me the item was marked at the price it should be, but still showed as 'jumbo.' I told him that wasn't a jumbo product. He said it was. I walked over and grabbed the jumbo product - showed him the clearly marked 'jumbo' and 'not jumbo'. He was silent. I asked him to scan the jumbo item so I could see I was not being charged for a jumbo and it truly was a system error. He scanned it and nothing was showing up. I'm not entirely sure on this point - but I feel like he was trying to enter a higher price for the jumbo as I stood there so he could justify the incorrect price. I asked for either a refund or to be given the jumbo item since that's what I was being charged for. I don't care if there's an error in your system. Fix it - it's not my problem.

The real problem was how this was dealt. The owner wouldn't let me get two words in. He spoke over me for a solid 5 minutes. I kept asking if I could be given the courtesy of explaining what was wrong since he clearly wasn't understanding. I said 'I've been shopping here for ten years. Can you please just let me explain what the problem is without talking over me?" And he said "I don't care. This store's been open for 25 years. It doesn't need you." I was floored. Just a verbal barrage of condescension and abuse. It's a shame. Ten years of patronage out the drain.

It's funny that he wrote a review on here asking patrons to give the store another chance. After that display, I'm making it my mission to spread the word on how you shouldn't. The service was the worst I've ever experienced in my life. Half the items I purchased are literally expired. Everything is insanely marked up ($10 for a 180g chocolate bar, $3.29 for a regular sized push pop that's not imported). You can also find most everything elsewhere. Bulk barn has a great selection of Jelly Belly's and imported chocolate. For a fraction of the price. I usually urge to shop independent whenever possible but Amir is the rudest person I've ever encountered and your dollars are better spent elsewhere.

Make sure you check your receipts...

If you're in the Younge area, near College, and looking for a good store with imported products, SweetBrit is a great option.

The store has been in the area for a long time, but now it's more renovated and offers many more items.

Its yellow facade and colorful window display stand out from the rest of the stores, but you need to be careful, as you might walk right past.

The store isn't accessible: you need to be careful at the entrance, as there's a step gap. The door doesn't open and close automatically, so you'll need assistance if you're using a walker or wheelchair. However, the door is quite wide. Even though it's a store with many items, it's possible to walk around without bumping into anything.

The store has a wide selection of chocolates, candies, snacks, and non-alcoholic beverages.

They have good customer service, and if you have any questions, there's always someone nearby.

It's definitely worth checking out, as it helps with...

What's not to love about this place?

This gem of a candy shop is an absolute paradise for candy-lovers of all ages! Bulk Mine has an impressive selection of rare and fun sweets. Cute gift ideas and unique candies that are sure to spark curiosity.

I was excited to see candies that I haven't seen since my childhood. It was almost surreal...like walking into a candy time capsule 😍💟

The prices are actually REALLY low (especially considering the prime location and beautifully merchandised interior). I would suggest this place to anyone who has a sweet tooth or if you're looking for a cute little gift for a friend who does😉.

Fun little sweet shop that is sure to brighten everyone's day! Definitely worth...