Botanicus Ungelt — Local services in Prague

Giving you a guys perspective here. This shop has a lot of cosmetics and toiletries. And soap. Lots of soap. Much of it containing ingredients that I think I should eat.

Now that I'm thinking about it, cosmetics is probably wrong. I think that's make-up. But I don't really know. And I'm not looking it up and remain proudly ignorant.

The shop smells nice. The store made my girlfriend happy and we bought several large bags full of toiletries, and possibly cosmetics. I bought some lip balm.

Then they gave us a lot of free lip balm because we bought so much. I now have a lifetime supply of mint, grapefruit, and orange lip balm. But mostly mint. Some of my friends now know what they're getting for Christmas, birthdays, and weddings. Especially those with chapped lips because I'm thoughtful and caring.

The clerk we were working with didn't speak much English but that didn't seem to slow anyone down. They know how to handle tax/duty free paperwork for travelers. Overall a nice shop in the old town of Prague, but they could put in a few chairs for those of us that may need to...

Wonderful products but their Czech staffs doesn’t seem interested to sell or promote their products at all. Their attitude is the worst I have seen, and they give you the cold hard stare when u put your items to check out. Come on, we bought 5000+ worth of products, can’t even you give a smile? Luckily the store hired intern from Taiwan; who served us with a smile and filling us with all the products information. We went back to the store on the second day, wanted to buy another batch of products, but due to a sudden black out the Czech staffs insist their system is down and unable to process our purchase. What is this? They simply don’t want us to buy their products. Horrendous attitude, they shouldn’t be in this job at all! Note to Botanicus owner: if you are reading this, please do something about your Czech employees attitude. At least do the least to provide information on your products. They don’t even know how to speak...

The products are excellent and deserve 5 stars, there's no doubt about that. In the past week, I had to come back to the shop twice because I live abroad and finally found natural products that heal my irritated skin so I wanted to buy more. Unfortunately, both of the times that I went to the shop the sales assistants acted like I was not there and when I reached out to them to ask something they did not want to help me despite the fact that I am Czech and there was no language barrier. The brand itself is great but I think the owner should consider hiring someone who actually cares about their job and the customers. This left me with a somewhat bittersweet feeling because the products and the shop are just brilliant. If only the...