The rudest and sloppiest staff I’ve ever met today 06.10.25 daytime in Cannes. The girl downstairs was supposed to get me a different size. Never gave any update, just went around doing other things. Tried to manage the problem by looking myself and she used the possibility to clap back at us. I explained, then another clap back from her. Felt really hostile and I started regretting my buy. The sloppy girl upstairs in the dressing room didn’t check up on any of the slow customers in the dressing rooms. Wouldn’t be surprised if customers were stealing… other customers had to ask them if they could pay. I’ve been in customer service for 13 years. What is wroooong with...
Read moreUpdate: Returned to the shop and was met by Beatrice and Emily who were both so proactive and friendly! They found incredibly delightful sets for me to wear and I made a few more purchases than intended because it was such a positive shopping experience. Thank you! 💕🙏🏼
Everyone is kind and helpful, especially Maria who personally sourced and located a few items in the store for me! Such a pleasant shopping experience and I like the self check-out option. The associates in the fitting room were also...
Read moreThe seller Morgan really spoiled the impression: I asked her a question about the size, and she just ignored me, continuing to talk to a colleague. I pointed out to her that I was addressing her, and she ignored me again, which is not polite. And even then, Morgan didn't have the sense to apologize or say anything. But her colleague did a great job, apologized and then helped me a lot, brought...
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