Madame Hien - Restaurant Vietnamien Cannes — Restaurant in Grasse

Overcrowded and understaffed. As a result, service was painfully slow. We had to remind them multiple times about the utensils they forgot to bring. But what bothered us the most was the attitude of the (not Vietnamese) waiter. He looked grumpy the whole time and every interaction with him was such a pain. The Viet Kieu manager (?) was nice though, even though he alone couldn’t help speed up the service but at least he made us feel welcome.

Food was 6/10. As a Vietnamese, it’s not authentic enough for me. Not sure if it’s because of the lack of the right ingredients or the cooks tone down the taste to suit the locals. Everything was bland and light, not the Vietnamese flavors that I know and love.

Overall, it was not a satisfying experience, boring eat even. My friend told me the branch in Ha Noi is really good but this one in Cannes was quite disappointing.

— I was being generous with the 3 stars but after reading the restaurant’s response, this place deserves 1 star:

When you maximize your seat capacity to the point where your customers had to ask the next tables to move their chairs so they could stand up, it’s overcrowded. When your service is painfully slow that all the tables are either waiting for food/bill/water/utensils or just to order, it’s understaffed. When your customers had to fix the chairs, clean the wet table, and remove the damp cushions by themselves so they can sit, it’s understaffed. I assumed the MANAGER was Viet Kieu because he didn’t speak fluent Vietnamese. I didn’t say anything about the owner. Irrelevant correction. “It’s not the end of the world if you wait little bit to have chopstick and spoon”: Imagine you waited 20’ for food to come with no utensils to eat, then you spent another 15’ just to try to get the grumpy waiter's attention and remind him about them, while your friends are waiting and the food is getting cold. No, it’s not the end of the world, but you and your restaurant deserves the 1 star for this response. I won’t comment on the food anymore, because it’s already clear and your answer is very telling. “Next time mabye talk in front, if you don’t like something in the next restaurant you are going better than saying after”: Again with the assumptions and attitude. We were polite enough to not make a scene there, but we did give some honest feedback privately to the Viet Kieu manager. He was very understanding and apologetic because it was obvious that the service was bad. It was lunch time on June 4. Maybe check with your team first before you assumed things?

I don’t know who’s responding to all of these comments, but if you’re the real owner of this restaurant, I advise you to take a moment to reflect and listen to people’s criticism so you can improve your service (if that’s what you’re aiming for). Your online footprint is really affecting your...

An Amazing Experience This restaurant is an excellent choice for anyone looking to enjoy traditional Vietnamese cuisine in a comfortable and friendly atmosphere. The menu focuses on traditional Vietnamese dishes but is thoughtfully crafted to suit the taste of everyone, from locals to international visitors. The flavors are rich and fresh, preserving the unique characteristics of Vietnamese cuisine while easily winning over first-time diners.

The staff is incredibly friendly and attentive. They are always ready to recommend dishes and quickly accommodate any requests from guests. Their professionalism and warm attitude make the dining experience pleasant and memorable.

In addition, the restaurant is conveniently located, making it easy to reach from central areas. The space is clean, tidy, and tastefully decorated, creating a cozy and welcoming environment.

In summary, this is an ideal spot to experience high-quality Vietnamese cuisine, combined with excellent service and a friendly atmosphere. Definitely planning to return in the future! Thank you very...

At last! Cannes finally gets a proper restaurant, with fresh, good quality ingredients and owners with a love of cuisine. Michel does a superb job welcoming patrons and one can really tell he's pouring his heart into it.

I went there twice in two days. I found the bánh cuôn and the chicken phô excellent. The passion fruit, coconut and black sesame ice creams were all delicious. And I really enjoyed the chocolate fondant, baked with salted butter if I'm not mistaken - testament to the Breton roots of Chef Cordou, Michel's dad.

I was a bit disappointed by the caramelised pork in the clay pot, which I found a bit dry and chewy. But I can't wait to sample the other dishes. A must if you...