Hôtel Le Florian — Hotel in Grasse

⚠️ AVOID AT ALL COSTS: Le Florian Cannes - Bait & Switch Scam, Unsafe Conditions, Ruined Our Family Holiday||Rating: ⭐ (1/5 stars)||DO NOT BOOK THIS PLACE - You've been warned!||I'm writing this review to save other families from the nightmare we experienced at Le Florian in Cannes. What started as a 5-night family holiday with my husband and 7-year-old quickly became a disaster that left us in tears and ruined two days of our precious vacation time.||## The Bait & Switch Scam||Despite booking and paying for a HOTEL ROOM, we were told upon arrival that "none were available" and were forced into a filthy apartment across the street. The receptionist seemed utterly unbothered by this massive error - no doubt because this is their standard practice to avoid turning down bookings.||## Unsafe and Uninhabitable Conditions||The apartment was nothing short of dangerous, especially with a child:|- No security: Building doors left wide open for anyone to enter|- Exposed electrical hazards: Uncovered fuse box right by the bed|- Broken appliances: Hairdryer marked "DO NOT USE" - safety hazard|- Structural dangers: Cracked, moldy shower tiles you could cut yourself on|- Fire hazard: Overwhelming cigarette smoke smell throughout every room, even coming through vents||## Absolutely Disgusting Living Conditions||- Dirty, smelly corridors leading to the room|- Filthy transparent net "curtains" instead of proper window coverings |- Years of grime on shutters and windows|- Wonky, falling-apart furniture|- Unsanitized shower curtain from previous guests|- No proper lighting (broken bulbs)|- No full-length mirror, existing mirror mounted too high to use|Stench of smoke throughout the apartment. ||## Zero Sleep, Maximum Noise||With no real curtains, the room stayed bright all night. Add constant noise from restaurants below until 2 AM, then delivery trucks and staff starting at 5 AM - we got virtually no sleep.||## Staff Attitude: Appalling||The elderly owner sang at me mockingly when I tried to address concerns. Another staff member patronizingly told me I "couldn't get annoyed because we were in Cannes" and dismissed our legitimate safety concerns as "just a little problem." Zero accountability or customer service.||## The Aftermath||We were eventually moved to Hotel des Congres et Festivals after one horrific night, but the damage was done. No assistance with luggage, no goodwill gestures, just complete indifference to ruining a family's holiday.||## Final Verdict||This place is uninhabitable - I wouldn't house my worst enemy here. It's more comparable to a homeless shelter than any legitimate accommodation. The only positive is the location near the beach, but that's meaningless when you're staying in unsafe, unsanitary conditions.||Save your money, your safety, and your sanity - book literally ANYWHERE else in Cannes.||If you have any standards whatsoever, you will...

⚠️ AVOID AT ALL COSTS: Le Florian Cannes - Bait & Switch Scam, Unsafe Conditions, Ruined Our Family Holiday

Rating: ⭐ (1/5 stars)

DO NOT BOOK THIS PLACE - You've been warned!

I'm writing this review to save other families from the nightmare we experienced at Le Florian in Cannes. What started as a 5-night family holiday with my husband and 7-year-old quickly became a disaster that left us in tears and ruined two days of our precious vacation time.

The Bait & Switch Scam

Despite booking and paying for a HOTEL ROOM, we were told upon arrival that "none were available" and were forced into a filthy apartment across the street. The receptionist seemed utterly unbothered by this massive error - no doubt because this is their standard practice to avoid turning down bookings.

Unsafe and Uninhabitable Conditions

The apartment was nothing short of dangerous, especially with a child: No security: Building doors left wide open for anyone to enter Exposed electrical hazards: Uncovered fuse box right by the bed Broken appliances: Hairdryer marked "DO NOT USE" - safety hazard Structural dangers: Cracked, moldy shower tiles you could cut yourself on Fire hazard: Overwhelming cigarette smoke smell throughout every room, even coming through vents

Absolutely Disgusting Living Conditions

Dirty, smelly corridors leading to the room Filthy transparent net "curtains" instead of proper window coverings Years of grime on shutters and windows Wonky, falling-apart furniture Unsanitized shower curtain from previous guests No proper lighting (broken bulbs) No full-length mirror, existing mirror mounted too high to use

Zero Sleep, Maximum Noise

With no real curtains, the room stayed bright all night. Add constant noise from restaurants below until 2 AM, then delivery trucks and staff starting at 5 AM - we got virtually no sleep.

Staff Attitude: Appalling

The elderly owner sang at me mockingly when I tried to address concerns. Another staff member patronizingly told me I "couldn't get annoyed because we were in Cannes" and dismissed our legitimate safety concerns as "just a little problem." Zero accountability or customer service.

The Aftermath

We were eventually moved to Hotel des Congres et Festivals after one horrific night, but the damage was done. No assistance with luggage, no goodwill gestures, just complete indifference to ruining a family's holiday.

Final Verdict

This place is uninhabitable - I wouldn't house my worst enemy here. It's more comparable to a homeless shelter than any legitimate accommodation. The only positive is the location near the beach, but that's meaningless when you're staying in unsafe, unsanitary conditions.

Save your money, your safety, and your sanity - book literally ANYWHERE else in Cannes.

If you have any standards whatsoever, you will...

horrible stay almost called the police on them!

1. Their receptionist tried to break into the apartment at midnight trying to check in more ppl into the apartment same day we checked in!! he doesn’t even speak English and couldn’t explain himself to me. I have a baby so you can imagine my terror which a stranger trying to force the door open on us!

2)The street is extremely loud area with high vol songs and noise starting from 7pm until after midnight EVERYDAY. Their ad doesn’t mention that at all.

3. the room had an uncovered power socket near the floor (reachable to baby/toddler) I asked them twice to cover it but they never did.

4. squeaky floor with gaps in tiles

5. No air conditioning in room. Only one in Living room.

6. the place is not very clean. The sofa had stains and was covered by a sheet!

7. they texted us asking to do the dishes and take out the trash somewhere at the street at the main road when i complained they said to take it to reception. Next morning same guy who can’t speak English refused to take it at checkout. They are expecting us to carry baby and Luggage and miss our taxi to take out the trash for them!

8. sink and toilet are in separate room. Toilet seat only access through living room while sink and shower are accessible through the bedroom. Strange set up

I certainly won’t be going...