Just back from a few days in Disney and our Driver, Mr Ossi could not have been more helpful.
Upon arrival he had text us to say he was waiting and helped us take our luggage to his car which had carseats for the children and water and aircon available.
However, our flight home got cancelled but we got told to go to the airport to discuss our options. Mr Ossi collected us and we explained this to him and that we may need to be taken back to our hotel. He assured us this was fine. When we arrived at the airport he took time to help us into the terminal with our luggage as we had 2 small children, and helped us to find the correct desks and people to speak to. He waited until we had an answer. There was no flights home so he had to take us back to Disney.
He assured us he could collect us the following morning to take us to the Eurostar. He came on time and even took us to an ATM to get some cash. Upon arrival at the train station he informed us where to go and we safely got home.
He honestly went above and beyond what he needed to do for us. He made an extremely stressful situation a lot easier and we are incredibly grateful to him. He definitely deserves some recognition for this. Thank you SO...
Read moreDisney paris This was our very first time travelling/flying we booked our trip to Disney the TUI who were no help at all with the transfers just told us to go look online. I booked easy go as they had a lot of 5star reviews. The booking process was easy and all was booked online with a follow up email with price and further information. After all this I was still very worried about the holiday and transport but 2 days before the flight I had a follow up email and on the day the driver messaged on WhatsApp this made me feel very reassured once we landed driver was informed and was waiting with my name in a tablet.he was a very nice man spoke good English and dropped us at the Disney hotel with no problems. The same process on pick and and again I was worried as it was a 5:30 pick up but again email and WhatsApp the night before and seamless pickup and drop off even advised on directions through the air port. Also WhatsApp lets you share your location with the driver. In all very happy with the whole...
Read moreWe were picked up by the lovely Osmand from CDG airport to Disneyland in the early evening. He was waiting for us as soon as we came through arrivals. Greeted us with a smile, offered to help with cases and was generally just very friendly and efficient. There was a booster seat waiting in the car already for our 4 year old which was great, and I noticed a car seat for younger children should it be needed. Both looked in good condition. We were lucky to be picked up by Osmand again on our early morning return. He was there 5 mins before pick up time and was very patient with us as it took a while to figure out how to check out of the hotel. Again, the booster seat was ready and waiting for our son. He helped with the cases when at the airport and was lovely with us and our little boy. Got us to the airport with plenty of time and no hassle. Wouldn't hesitate to use them again especially with the experience of this lovely driver....
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