I had an issue where I bought a tissot watch for my bday from Galerie Lafayette website, however the seller of the watch was Louis pion, to make the story short LP did not activate my warranty so the agent in tissot could not verify anything.
Despite this, the agent Buster Dali, was super nice, helpful and frankly deserved I mention him here. He went above his tasks and contacted LP personally to try to get them to activate my warranty + he tried to get the conciergerie to get him at least the receipt so he can validate the watch’s purchase. In the end I had to go physically to LP; but the service Mr. Dali provided was excellent!
The only reason I’m giving this a 5 stars, otherwise horrible service from Galerie Lafayette, if I purchase something on their website they have to be in charge of the purchase, specifically if it’s an article from a brand that is supposed to be...
Read moreI recently had the pleasure of being assisted by Buster at Tissot, and I must say, his service was exceptional. Buster was incredibly helpful, professional, and engaging. He shared a wealth of information about Tissot watches, demonstrating a deep knowledge and providing logical explanations that were both convincing and satisfying.
As for the watches themselves, Tissot truly delivers on elegance and class. Each piece looks stunning on the wrist, adding a touch of sophistication to any outfit. I'm extremely pleased with my experience and highly recommend both Tissot and Buster's...
Read moreWe were on the search for our wedding gifts to each others. Buster was an amazing sales, he took the time to explain and to make us understand better the different choices we were doing. At first we had some doubts about which watches to get and from which brands, but due to him taking the time and explaining all the differents criterias and even explaining how the mechanisms work, we ended up buying our respective wedding gifts from Tissot....
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