Took the family to Frankfurt to experience the wonderful atmosphere, skyline, and waterfront. Only to have our day almost ended by the awful service from the employee blurred in picture. Ask simply if they had Coconut ice cream twice, only to be ignored while he was eating ice cream in front of us and then decided to point with his fingers rudely to the selection they had. If he was deaf I could understand him not reply and using using hand gestures, however, to redudely not reply for a simple question is just bad service.
I recommend to avoid this place if you are with your loved ones. We left disappointed and will never go there again!
Luckily, we know there are more ice cream dealers in the near, so we can cheer up our day again with...
Read moreI recently visited this ice cream shop with my family. My children and I ordered ice cream cones and sat down at a table in front of the store. An older man who didn't know whether it was the owner or the employee didn't let us sit without explanation. I decided not to visit this store again because of his rude attitude towards customers. If anyone sees this, I hope they don't visit this store. There are many ice cream shops around, so there is no reason to visit this unfriendly shop. This store totally ruined my...
Read moreI was on a mission to get my spaghetti ice and I got it, it was perfect (and cheap too) and my whole family enjoyed it. The little shop is also located at a perfect spot and it’s perfect to take pictures with your ice cream, with traditional German buildings as your backdrop. After we left, we realized that we had left our water purifier bottle at the counter, we hurried back, and they were so helpful, they had saved it for us because they knew we would...
Read more