Tejas Spa at Adiwana Resort Jembawan — Local services in Pulau Bali

The spa experience here was the biggest disappointment of our trip to Ubud.

A positive to begin. The staff here are lovely and welcoming.

The spa itself is average, not exuding luxury although it was not poorly maintained. Adjacent construction noise within the resort grounds detracts from the serenity on 2 of the 4 days.

The greatest problem here is the quality of the treatments, which were woeful. They are the worst my partner and I have ever experienced anywhere in the world, and that is completely disregarding the premium price tag attached here (compared to other local spas).

There were so many issues with the treatments/therapists here, but to summarise the main problems-

1. Poor quality treatments. We had a series of treatments over 4 days and several of them were exactly the same despite having vastly different descriptions on the spa menu. The concept is well conceived, but very poorly executed. I put this down to poor staff training and management.
2. Treatments often have large gaps of ‘nothing’. For instance, after the application of the face mask during the Sundariya facial, the therapist just sat there for what felt like a good 20 minutes, instead of the advertised head & neck massage.
3. There was no regard to protect the modesty of the clients. Multiple times, we were completely exposed unnecessarily. For instance, our sarongs were pulled off completely (leaving only our nearly see through modesty underwear on) even when the therapist was only working on our upper limbs. Please cover what you are not working on, it keeps your clients comfortable and less vulnerable.
4. A lot of the massages consists of light pressure all over the body, akin to being touched rather than a true massage. We are not certain if this is the intent or again due to poor training.
5. A therapist that we had over 2 days had a rather persistent cough. It was so bad that she had to leave the room multiple times to cough it out. To make matters worse, she was not wearing a mask at all. Once, she proceeded to touch my partner’s face after a coughing fit and did not appear to have washed her hands.

I would avoid this spa at all cost until further and significant staff training...

Massively overpriced. Would not recommend to anyone.

Was with my partner, we wanted a foot massage after a tiring day, and this was the last spa open in the area, so we decided to just go in, seeing pretty good average score on google. Big mistake. Do not believe the google score on this one, only after did I read the 1star reviews and understood how manipulated this score is.

The massage itself was average, but far from the best I've had. The chair was quite uncomfortable (no headrest), the massage just started, without any cleaning of the feet first, and ended likewise, leaving the feet thoroughly covered in oil (not very comfortable to walk afterwards). But the biggest surprise came when we were presented with the bill... It was the 1st spa in Bali where they didnt tell the price up front - I guess our mistake, we were tired and didnt bother to ask, after all we wanted just a 30min foot massage, not some fancy spa treatment, so how expensive could that be? But as soon as it came to payment I understood why. Turns out we were presented with a 610k IDR bill. Yes, over 300k for 30min basic foot massage. One can get a full body 1.5h massage at a good spa in Ubud for less, not to mention what one could get for that price in a cheap one...

If anyone completely does not care about money, then the massage itself I would rate at 3 stars out of 5, had worse (not that many but still), had much...

TEJAS SPA, onsite at Adiwana Resort Jembawan, is a serene place , well appointed, offering hi-quality treatments and services. The treatment rooms are spacious, very clean and well equipped. The spa is open late. Early birds rates too.

I was fortunate to stay for a week and thoroughly enjoyed the 7-day Stress Relief package, which I highly recommend !! I got to experience a variety of Ayurvedic treatments: they were exceptional.

I was amazed at the fresh and handmade ingredients for my facial, hair treatment and body scrub ❤️ How delightful ! Thank you Ayu, you are the best therapist 🙏 You are knowledgeable about the various protocols, attentive to my specific needs, passionate about your work, delicate in your introduction of each treatment. You are a natural and are made for this ! I can't thank you enough for providing tension relief, relaxation, generosity, smiles.

My thanks to Dwi, Candra and Darmi - you made me feel so welcome 🙏

Don't miss the Balinese Boreh Ritual ... pure bliss ... When in Bali … THE Flower Bath is a must 😊

I've been to many spas around the world, have experienced various massage types and treatments, and I'm here to tell you that Tejas Spa is a special place. Visit and enjoy, you will be happy you did.

Best wishes...