Tommy Hilfiger — Local services in Milan

Maybe it's the enchanting atmosphere of the bustling city of Milan, but I think it's the kindness, patience and empathy of one of the sellers: Carlo! Normally I finish quickly in a fashion store, especially if I get the slightest feeling that there is no interest or that it is not genuine. This young man managed (of course together with my wife) to let me try on clothes for more than two hours. Carlo was not a salesman, but a true stylist! In the end I left the store with three completely new outfits from head to toe. Thank you Carlo! I should not leave out Valentino either, although he was the one who ultimately presented the bill, but the conversation was good. If you are in Milan and you are a Tommy Hilfiger fan, come in and...

I bought a nice purse in the store. Attendents were very kind and smiling. I forgot my passport and did not ask for tax refund. I went to the hotel and came back to ask for the tax refund. First the attendant said it was not going to be possible. I asked if it was not a law, and I had the right to get my refund. He called the manager and another attendant. After insisting they said that I could choose another product from the store, and told me that it was the "company policy". They got the receipt, looked and said it was not going to be possible again. What kind of company would deny a tax refund for the client? Tommy Hillfinger. Well, tchau, Tommy....

One of the best customer service experiences I have ever had. The branch manager, Valentino, and his employee, Derek, are incredibly polite, friendly, and very responsible. They patiently answered all my questions and made sure everything was done perfectly from start to finish. They check the items very carefully to guarantee and work towards customer satisfaction. I really appreciate their professionalism and dedication. I highly recommend this...