Palermo Experiences | Boat e Quad Tour a Palermo — Local services in Palermo

If I could give zero stars, I would. This company is an absolute disgrace and a danger to anyone who books with them.

My family and I were given two boats due to our group size, which we understood. What is completely unacceptable is that one of the boats caught on fire mid-trip. Despite us repeatedly alerting the crew, they panicked and failed to take control of the situation. Even worse, there were no life vests available for adults or children. In an emergency, that is inexcusable and puts lives at serious risk.

Both captains abandoned ship, leaving passengers behind, and then switched places to cover up for the son who was clearly unfit and incompetent. When first responders arrived, the woman in charge told me I was “not allowed” to call for emergency services. Let me be very clear: telling guests not to contact authorities during an emergency is not only unprofessional, it is reckless and dangerous.

After this nightmare, the company even threatened us with lawyers for sharing our experience online. Their behavior shows they care more about protecting themselves than about passenger safety. The son was filthy, rude, and disrespectful, and none of the staff offered real help—they were too busy covering for themselves.

I also have pictures that show the lack of life vests for children and the complete absence of staff support during the fire. I will not post the worst of them out of respect, but I will share enough to prove the truth.

This company lacks basic safety measures, professionalism, and accountability. They should not be trusted to operate tours, and I strongly warn others: do not risk your safety by...

We were a group of 7 girls throwing a hen party for our friend in Sicily, and booking a boat tour with Palermo Experiences was easily the best decision we made!

From the get-go, communication was a breeze—clear, friendly, and super helpful. Once you’re on this beautiful island, you quickly notice how kind and welcoming Sicilians are… and Angela and Luca are no exception. They’re the kind of people who make you feel instantly at home.

The tour itself? Absolutely magical. We visited a cave, had plenty of time to swim, snap pics, and just soak it all in. But the real secret weapon? The food and drinks on board! Homemade, delicious, and served with so much love. Honestly, we felt like one big family floating on the sea—laughing, sharing stories, and even matching outfits. Yes, even Angela joined in and looked incredible!

Angela, I’m calling you for the next hen—but this time I’m showing up as a guest because, as we say in Ireland, you understand the craic! (Translation: you really know how to have fun!)

Thank you both for everything—the warm hospitality, the incredible food, the unforgettable moments, and even the little gift surprise that you gave us all… WHAT A DETAIL ❤️…and all the love you put into what you do.

Non vi dimenticherò mai!

With love...

Great experience, awesome guide. Suzanne and I booked a 3 hour quad bike tour with Palermo experiences and we were not disappointed. We met as planned with our guide, Alberto Blandeno. We were briefed with the planned trip and did a safety brief for the quad bike, a straight forward process. After quick orientation of the bikes controls we followed our guide at a steady pace to get used to the bike on the road. We then continued on our drive out of the city. We headed to Mondello Beach and took in the amazing views along the way before heading to Monte Pellegrino and the Sanctuary of Santa Rosalia. The had the opportunity of just enough stops for photos on the way, had a break at the cafe at the top of the mountain before a short walk to the Sanctuary of Santa Rosalia. At the cafe we had a quick bite, panini was delicious and the Cannoli was alone was almost worth the ride up. Our guide, Alberto, was very informative with a locals wealth of knowledge of the area. The quad bike ride up the Mountain was awesome and highly recommended. Palermo experiences was easy to deal with and went out of there way to organise our experience at relatively short notice,...