Fresh — Local services in Turin

I bought from Fresh Store via Showroom/Miinto two beautiful and high quality Portuguese Flannel shirts. Items were shipped the same day. They arrived in Poland 3 days later, so the whole process was very fast. There was only one little problem: the shipping and billing address were different, and by accident the package was sent to a billing address. I didn't expected it, obviously, so I wasn't present there when the courier arrived, but he called me and dropped the package off at a nearest UPS access point, so I was able to pick it up later. I don't know if it's Showroom/Miinto or Fresh Store who made a mistake, but it's not a big...

I ordered online and the item was said to be delivered on a Friday, unfortunately it did not come through. After some communication between the courier and the shop, the parcel was unfortunately delivered to a wrong address. The shop owner has tried to contact the courier to retrieve it for me but unfortunately the parcel was still not found. They later refund me, including the shipping cost. To me they did their part to try to resolve the situation, hence I have left a positive...

Ordered a wool jacket online. Communication was great and fast and super friendly. The jacket arrived quickly. Absolutely stunning and amazing quality. Love love love....