While the Royal Palace is amazing, particularly the armory, this museum was the most challenging one for wheelchair accessibility in Turin. We visited 6 other museums in the city and never had any issues until this one. In fact I think Turin is incredibly accessible in general and the other museums went out of their way to make our visits comfortable.

Stark contrast at the Royal Palace: zero people were helpful, no map was provided at the ticket counter and we ended up in the wrong elevator and got yelled at (it was a service and not public elevator). No signage from the entrance to show an accessible entrance and no one to ask. It was very frustrating after our very positive experiences at the other museums.

We eventually found the main 2 public elevators but the place is a maze and without a map quite challenging to navigate. Even exiting the museum was challenging - someone had to move a hidden (and super steep) ramp into place and we had to traverse a gravel garden to exit.

Note that most of the glass doors cannot be opened by the person in the wheelchair - you MUST have assistance and since there is never anyone around I wouldn't dare visit without a companion who can open the doors.

I would recommend planning on a lot of extra time and patience if you want to visit in a wheelchair. And know that other museums in the city are MUCH more accessible, such as: Egyptian, Cinema, Palazzo Madama, Accorsi – Ometto Museum.