Zara — Local services in Verona

Normally I like Zara. But 5!!! Of then employees were unpolite and even incompetent. Could not help me with wedding dress. Also no englisch. I always felt like I am going on there nerves. Asked for an xl trouser and they said it will take 10 minutes to get it from storage. I asked if they can pick it from storage and I come back later. Was not possible. I waited. 20 minutes later nobody arrived from storage. No one held me updated . No service. At the cashier the 2 persons were unpolite when I asked for a printed bill as I did not wanted to hand over my Handy number. Very disappointing! I needed to buy something out of urgency but this was one of the worst services ever in a...

No staff around when you need assistence. Spent extra time at the self check out asking for help, the security guy telling you it's not his job to help. Finally a cashier comes and you can get your receipt. One metre out the door the ever so present security guy comes to check your bag. For nothing! Right, I spend over 400 euros in your store and you treat me like like I am...

I have just tried to purchase a Zara Uomo fragrance in this Verona store which was priced at €12.95. When approaching the counter to pay I was informed that the price had been changed to €15.95 by the service personnel. In fact what had happened was that she removed the sale sticker and attempted to charge me extra...