BEAMS KYOTO — Local services in Kyoto

Have always had a high regard for Beams but was shocked to receive my first terrible service in Japan.

Was at the men’s section last Saturday and wanted to try a sports coat on to purchase.

A younger male staff informed me that I couldn’t purchase it as it’s only for Japanese customers. I was quite taken aback and asked why? Strange especially a ince the Nishiki area was a popular tourist spot.

He mentioned it needed buttonholes done up and would take a few days.

Thinking that I could get those done with my local Tailor if the fit was good, and true enough I didn’t even need to take up the length of the sleeves, just get the holes done, I asked to try a size 50 and really wanted to get something from Beams.

He gave me this look of disgust and didn’t even say anything as I thanked him for the service and rolled his eyes.

Wow a real shocker considering the top notch service I received throughout Kyoto. Not a great representation of the whole Beams team I’m sure, but a...

This is “regular” Beams, located in the Shinkyōgoku shopping arcade in Kyoto. Don’t confuse it with Beams Japan over at the ShinPuhKan complex (with Ace Hotel and Stumptown Coffee), which focuses on curated Japanese souvenirs for hip tourists. Regular Beams feels more like a Japanese Barneys New York lite: a mix of streetwear and fashion that stylish locals actually shop. Tourists are welcome too, of course. There are still a few playful, kitschy items tucked in, but the main draw here is...

We've been there twice, same bad feeling!

The service attitude is really poor, the suits staff poke face all the time, feel not welcome us. The cashier woman slap the card reader a few times when we check the bill, It feels like they want to drive us away…

But they service Japanese customers is opposite ,we always respond to them politely, is really don't understand why they hate...