BENEXY — Local services in Tokyo

My husband and I were fortunate to stumble upon this charming store nestled within the vibrant Tokyo Plaza Ginza. As soon as we entered, we were warmly welcomed by two delightful sales associates who radiated friendliness and professionalism.

We ended up purchasing a stylish pair of women's orthopedic leather sneakers, designed for both comfort and support, as well as a classic pair of men's brown leather lace-up shoes that exuded elegance. The staff members, a mix of both men and women, were exceptionally polite and went above and beyond to accommodate us. They communicated fluently in English, which made our shopping experience seamless and enjoyable.

What stood out the most was their expertise; they provided us with invaluable advice about the orthopedic inserts that would enhance our footwear. Their genuine desire to help ensured we made the best choices possible, and they assisted us with every step...

Kanazawa was super helpful with his customer service. He was very patient and gave extremely great advice. I was undecided on the shoes, because I was not planning on buying a new pair- I ended up trying on 4 pairs! Kanazawa helped me realize I needed arch support, and he was right, my feet thanked me on day 2 of Tokyo. And foreigners, dont worry, he spoke excellent English! Highly recommend this store. Best customer service received so far! Thank you Kanazawa,...

My mum needed a new pair of Birkenstocks, and the two guys working there were super super helpful and cheerful! They even asked us questions on how we are finding Tokyo, and gave us some sightseeing...