Ginza Kiya Restaurant - Ginza 7-Chome Branch — Local services in Tokyo

Had the most horrible experience I’ve ever had in Japan at this place. I came on a Saturday night and there were 2 parties ahead of me - one of 6 and one of 4. Both got seated relatively quickly, so I expected the same. This tiny restaurant was absolutely unable to handle a line or a party of 6 - they had 1 singular waiter doing all the stations (bringing out food, cleaning, seating people). Not to mention they don’t speak English. So we waited in the cold for a good 1 hour, and I went in to ask because there were EMPTY seats. They told me to continue waiting outside.

They’ve completely ruined my Japan experience. If they can’t even handle a tiny restaurant capacity of

Udon and tempura are great! As is the flatfish fin(?) appetizer.

It was the second visit for my Japanese husband and myself after a few years and it did not disappoint. The rating should be much higher in my opinion but maybe it’s good this way so it won’t get more crowded.

Evenings seem to be much less crowded than lunchtime. When we entered it was very quiet until a 12-head strong tourist group came in. The proprietor was very patient with the group and worked very hard to accommodate all other customers as well although he was by himself waiting on the customers while helping in the kitchen.

We really enjoyed it and will definitely be back on our next...

Terrible services! We came in quite late (around 8 o’clock) so it was almost the closing hour. The staff don’t speak English (just yes or no) so no one in the restaurant was able to give us a proper advice on what to order. As they had ran out of rice, they should have told us - as foreigners to order extra noodles with the beef set on the menu. Afterwards, we raised our hands to call for assistance but the staff just looked at us and turned away, very rude. Finally, they threw the bills over, there were 2 paper bills and no instruction on how many to pay. Very disappointed about this place, the food was not as good compared...