LAWSON Ginza 5 Chome Store — Local services in Tokyo

It was the worst convenience store experience of my life. I didn't speak Japanese, so I checked the total cost displayed at the cashier and I payed. but after that, cashier spoke a few words in Japanese, but I couldn't understand it, he knocked on the monitor very aggressively. He also threw a plastic basket on the floor after I finished the payment. I did not say a word that might make him mad. This may have just a problem with that one employee, but I won't go...

I went to this Lawson twice in one week and was extremely disappointed. The first time, the staff was rude — no greeting, no thank you. The second time was even worse: the staff threatened to call the police just because I put my groceries in my own plastic bag instead of the store basket — without even calmly explaining why. And of course, no politeness, no thanks, no hello. A very bad experience, especially for tourists....

one of the old man staff here is extremely rude. i was trying to figure out how to use the self checkout and he just snatched all my things and took them behind the counter to scan them himself while sighing, as if i was a burden for EXISTING. at least i came here to read the other reviews and found out it was not just me....