BoConcept — Local services in Yokohama

Had a super upsetting experience here. Do they think customers cannot google up outlet prices? The salesperson was super nice first, she was introducing us to the sofas, which suits our taste. Then she tells us that most of these sofas take about 2-3 months for shipping, so she pulls up IDV sofa which was already available in the local inventory. After our shopping experience we googled up the sofa she told us about and discovered that this sofa was the same sofa which was sold at 25% off the price at the Outlet mall in Minami Machida. So basically she was trying to sell at full price...What a SCAM. Afterwards our experience at Machida sucked as well. Not surprising.

So we spent more than 2 months about contemplating about the sofa but ...service is so bad. We probably will never go back to BoConcept for...

Great customer service over the phone. Always happier to buy here than at the closer Shinjuku or Toyama stores where the staff is...

無料でコーディネートの相談に乗りますよと言われ個人情報と間取りを渡しましたがその後一切連絡がありませんでした。 個人情報がどう扱われているのか不安でたまりません。 なぜ何の連絡もなかったのかも未だに謎です。 担当は男性スタッフで、副業で他でも店をやっていると言ってBoConceptではないショップの宣伝もされました。 一体、...