Eaton Residences — Local services in Kuala Lumpur

We booked this place via booking.com after reading some guest reviews and decided to give this place a try. When we first arrived, the person who received us, Mr Imran was prompt in our queries initially and gave us suggestions to complete the payment using cash to avoid the additional surcharge if we were to use credit cards.

When we got to our apartment, everything looked new and it was very well furnished with tables laid out and bottles of water ready for guests checking in. Honestly, it was a pleasant sight. However, there were some very minor issues to begin with. One of the light bulbs had fused, causing the bathroom to be too dim for comfort. We were also short of bathroom towels and trash bags for the bins. Hence, we gave feedback to Mr Imran and very promptly, he sent someone up with the towels and trash bags. We then showed the housekeeping staff the fused light bulb in the bathroom and shortly we received a message from Mr Imran that he has arranged for someone to fix it the following day. We also discovered that there were a few tiny ants on the bed. Upon checking around, we did not see any more ants around so I brushed it aside. However the next day, we found a trail of ants on the side wall and had to do our own cleaning to get rid of the ants.

The second night, the nightmare began when my mum went to shower and a heavy huge tile from the side of the bathtub (which you can see from the photo) suddenly fell and hit my mum's foot, resulting in a deep cut on her toe. As it was late at night, we just did what we could to stop the bleeding and cleaned up the wound. The next morning, to our deep concern, as she tried to walk, the wound began to bleed again. We immediately got her to the clinic and her wound required 5 stitches. Seeing the photo of the tile, the doctor told us that we should be thankful that no bones were broken. While at the clinic, we provided feedback to Mr Imran but he went silent. There was absolutely no response from him for the entire day. When the housekeeping staff came by, we showed him the tile and my mum's wound. He was shocked and looked apologetic. We dismissed the unforeseen accident as our misfortune.

To our greatest shock, on Day 4, another incident happened. This time, when my sister was taking her shower, she suddenly felt a sharp pain on her foot and it started bleeding. We were wondering how it happened and we started looking around only to find a small sharp piece of metal sticking out from in between the tiles! If we had not used a torch to literally comb the area with our bare hands, we may have missed it and who knows who will be next in line to get hurt.

This was the last straw for us and we immediately texted Mr Imran to request to see him as he needed to see it for himself. Fortunately, he responded this time. When he came, we showed him the various spots and the metal piece that was found, he also confirmed that it was remnant from the construction work of the apartment. He was apologetic and he said that he will give the feedback to the management and get someone down the following morning to conduct a thorough check of the apartment. He acknowledged the seriousness of the incident and even suggested that we might want to consider having my sister get a tetanus jab. Honestly, we told him that we are not trying to be difficult. However, one serious injury is bad enough and now two??

Minimally, if the service apartment units are being put up for guests' booking, shouldn't the safety baseline be first checked and cleared? We are waiting for the management to get back to us regarding all the safety lapses. Hopefully, we will get some explanation and responses from them. 1 more night to go and we just want to go...

It seems there might be a typo in your query. If you are referring to a specific residence or place and have mistyped its name, please provide additional details or correct the name. However, if you meant "Eaton Residences" or a similar term, I can provide information based on that assumption.

Eaton Residences: Eaton Residences typically refers to a series of luxury serviced apartments or residences located in major cities, known for their high-quality living spaces and extensive amenities.

Key Features of Eaton Residences:

Locations: Hong Kong: Eaton Residences in Hong Kong is one of the well-known locations, offering upscale serviced apartments in prime areas such as Wan Chai and Happy Valley. Global Presence: Similar luxury residences may be found in other major cities, providing high-end living experiences to both short-term and long-term residents.

Accommodation: Luxury Apartments: Eaton Residences typically offer a range of apartment types, from studio units to multi-bedroom suites, all furnished with modern and stylish interiors. Fully Equipped Kitchens: Apartments are often equipped with full kitchens, allowing for convenient in-house cooking.

Amenities: Fitness Centers: On-site fitness centers with modern equipment are usually available for residents. Swimming Pools: Many locations feature swimming pools, offering a place for relaxation and exercise. Business Facilities: Business centers and meeting rooms are available, catering to the needs of business travelers. Housekeeping Services: Regular housekeeping services ensure that the residences remain clean and well-maintained.

Convenience: Central Locations: Eaton Residences are often situated in central, convenient locations, providing easy access to business districts, shopping areas, dining, and entertainment options. Transportation: Proximity to public transport and major roadways makes commuting and travel convenient for residents.

Security and Services: 24/7 Security: High levels of security are maintained with 24-hour surveillance and concierge services. Personalized Services: Personalized services such as laundry, dry cleaning, and grocery delivery may be available to enhance the living experience.

Example: Eaton Residences in Hong Kong Wan Chai: Located in a bustling district with a mix of modern skyscrapers and historic buildings, offering easy access to the city's commercial and entertainment areas. Happy Valley: Known for its more tranquil setting, yet still close to key amenities and attractions.

If you were referring to a different location or residence named "Eaten," or if you need information about a specific property, please provide more details for a...

Eaton Residences is a luxury serviced apartment complex located at 28 Jalan Kia Peng in the heart of Kuala Lumpur, Malaysia. Towering at 52 stories, it comprises 632 units ranging from one-bedroom apartments to spacious penthouses. Its strategic location offers residents proximity to key landmarks such as the Petronas Twin Towers and KLCC Park.

Amenities and Facilities:

Residents of Eaton Residences enjoy a plethora of top-notch amenities designed for comfort and leisure:

Sky Deck (Level 51): Features an infinity-edge lap pool, dip pool, wading pool, gourmet kitchen, steam room, and a chill-out terrace.

Elevated Wellness (Level 50): Equipped with a lounge, gym room, yoga room, multi-purpose hall, games room, and an additional steam room.

Tranquil Plateau (Level 33A): Offers a sky lounge, day bed garden, and kitchenette for relaxation.

Adventure Meadow (Level 8): Includes a playground, multi-purpose hall, rock garden, reading alcove, board games area, and fitness stations.

These facilities are curated to provide a holistic living experience, catering to both relaxation and active lifestyles.

Accommodation Options:

Eaton Residences offers a variety of unit types to cater to different preferences:

1-Bedroom Units: Ideal for solo occupants or couples seeking a cozy space.

2-Bedroom Units: Suitable for small families desiring additional space.

3-Bedroom Units: Perfect for larger families or groups requiring more room.

4-Bedroom Units: Designed for those seeking expansive living areas with multiple bedrooms.

Each unit is thoughtfully designed to maximize comfort and functionality, ensuring a luxurious living experience.

Reviews and Ratings:

Guests have consistently praised Eaton Residences for its cleanliness, comfort, and prime location. The rooftop infinity pool, offering panoramic views of Kuala Lumpur's skyline, is a highlight among visitors. On Booking.com, the property boasts a rating of 9.2 out of 10, reflecting its commitment to excellence.

In summary, Eaton Residences stands as a premier choice for those seeking luxury living in Kuala Lumpur, combining modern design with a comprehensive suite of amenities to cater to the...