Piccadilly Brazilian Shoes — Local services in Waitematā

Horrible quality! Would not recommend! I bought my first pair last year.. after my first wear I realised there was a screw digging through from the inner sole. It was such a hassle to get it fixed. We were told it was outside 10 days … Firstly the shoes are over priced for the quality… and there is not much to say about the service. After few calls they eventually fixed the shoe by taking it to the shoe smith next door however this was the start of the headache. I’ve only worn the shoes few times as they are not comfortable. The inner sole’s glue has dried out and it’s coming out despite only couple of wears. When I called the store for assistance they said go to your local shoe smith as their not shoes expects! Clearly they should not sell shoes bragging about how they cater to air hostess when they cannot help or provide good quality shoes.

Went to the store today to show the shoe condition and it was closed..Website was not updated to reflect their hours. The manager refused to assist as it was outside 10 days…without even examining the shoe! Very rude and unprofessional! Save your...

I would go to ANY other shoe store before I purchase from here again. Purchased a pair of pumps in store, which initially fit fine however as I wore them in my house (as directed on their website) I found they were squeezing my toes badly and I would be unable to spend long periods of time on my feet, which is the sole reason I bought these shoes for. After contacting the store I got into a 3 day email saga with the manager, trying her utter best to deny me my refund/exchange - I would have been happy with either. Initially telling me to stretch them out more, then telling me that I had been wearing them for too long inside my house and now them having creases so she can’t resell them.

Anyway, claim was denied - they have an “all sales final” rule so there is your first red flag.

Spend a little more and purchase from any of the bigger brands so you have a normal consumer guarantee and proper customer service.

Would not recommend, would not purchase again and would...

Stepping into Brazilian Piccadilly Shoes in Auckland's vibrant Queens Arcade is like discovering a treasure trove of comfort and style. This store is a haven for anyone seeking the perfect blend of Brazilian flair and unparalleled comfort. The Piccadilly brand is renowned for its innovative comfort technology, ensuring every pair is a joy to wear, no matter the occasion. The selection here is impressive, featuring everything from chic professional wear to casual elegance, all embodying the vibrant spirit of Brazil. The staff's passion for their products and their dedication to customer satisfaction is evident from the moment you walk in. They’re not just selling shoes; they’re ensuring you walk out with the perfect fit for your lifestyle and comfort. For those in Auckland Central looking for footwear that doesn't compromise style for comfort, Brazilian Piccadilly Shoes is your ultimate...