Rapide Poblacion Makati - Auto Service, Car Repair — Local services in Makati

Finding a good car repair shop in Metro Manila, particularly for a foreigner, can be difficult: from now on, I’ll go nowhere else, this is the one. The team led by the manager Sarah is not only super pro and highly competent, including dealing with complex issues, they are also warm and friendly, and charge a very reasonable price without hidden costs. Add to this a quiet waiting room with aircond where to relax while you car is getting fixed, and an integrated service system with for example car wash and window treatment also available on location, allowing you to do everything right there and avoid the hassle of shop-hopping a whole day. Make sure to go to the Poblacion branch as this is a franchise and not all branches may provide the same...

I went to your shop today hoping to get a simple oil change. I spoke with a kind lady who was accommodating and scheduled my service for today. So far, so good.

But the moment I started parking, the experience went downhill. A guard and one of the staff members were both giving me directions on how and where to park — but the problem was, they were giving me conflicting instructions. I was confused and frustrated, and at one point I had to open my window and yell, “Sino ba susundin ko sa inyong dalawa?”

Instead of getting the service I came for, I ended up driving off and looking for another Rapide branch. I hope this gets addressed — better coordination and clearer communication between staff would make a...

I went to get an estimate for car dent repair. After feeling like I imposed on their siesta, the admin lady gives me a card because I need the official estimate for my insurance (I wanted her to have my email pero tinatamad ata magsulat). A few days pass and no answer. I call to follow up and she says they will send the day after. I call after a week, and very blase about not having sent it after multiple follow ups via text and call. I don't know why I bothered, obviously it's a sign of bad service but I guess I was hopeful since Rapide sya. No wonder so many bad reviews...