I honestly can’t believe I gave Sophia Home a second chance.
First, they took my money for two lamps and only delivered one. Now they’ve pulled the same stunt with a side table, claimed it was available, took full payment, then “oops, it’s missing from the warehouse.”
They drag you along with endless “updates” that say nothing, then blame a “system error” and expect you to just accept store credit instead of a refund. It’s always excuses, never solutions.
Their pattern is clear: take your money first, figure it out later, and if they mess up, you’re stuck. The level of disorganization and lack of respect for the customer is actually shocking.
If you still want to order from them, do yourself a favor and make them confirm ((in writing)) that the item is physically in their warehouse before you pay. Because once they have your money, you’re no longer a priority.
This review is based entirely on my experience, and I wouldn’t wish...
Read moreFrom the moment I stepped into Sophia Home, I was impressed by their exceptional service and exquisite furniture collection. Every detail—from the craftsmanship to the fabric selection—reflected a commitment to quality and elegance.
A heartfelt thank you to Mr. Bassam, who oversaw my project with outstanding professionalism and care, ensuring every step was seamless. Special appreciation also goes to Interior Designer Dana, whose refined eye and deep understanding of my taste brought my vision to life—resulting in a timeless, formal, and sophisticated Majles that exceeded my expectations.
The entire team at Sophia Home was consistently welcoming, attentive, and supportive throughout the process. The delivery and assembly crew handled each piece with remarkable precision and care.
For those seeking luxury, refinement, and bespoke service, Sophia Home is truly unmatched. Highly...
Read moreI was very disappointed with my experience at Sophia Home. Their employees were unprofessional and left my floors and walls dirty while installing wallpaper, which they didn’t even finish till now, note that they have started on 18 June and have not finished till now. I also found out that they buy wallpaper from the Chinese market in Dubai and sell it to customers at three times the price. I don’t recommend this company, as they also don't stick to furniture delivery dates. I'm currently waiting for my furniture and I'm very concerned about its quality after witnessing how poorly they did...
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