Areej — Local services in Dubai

I would like to express my sincere disappointment from their customer service and poor management. Not only they are overpriced, but they don’t put their customer first, only care about making the sale and that’s it. I made a purchase as a gift , but then changed my mind and wanted to shop from another place instead. I went to the shop in Mall of Emirates the next day, and the cashier explained to me that my purchase is done via credit card on one of their terminals, therefore refund needs to be done via card, but as per their policy it will take 1 week. After arguing for my rights to take my money back, I had to wait one week and there is still not update. Their management does not understand that keeping your customers happy is crucial for a business to survive in Dubai and they will lose a lot of clients like this . It’s been more than a week, and they told me they need few more days to refund my money. How long does it take for money to be refunded ???? This is unacceptable and shows disrespect to clients . I will never shop from there again and advise everyone to find a better shop with more decent prices which will respect...

I visited Areej MOE 24th July around 1:00PM.They show Bvlgari on the counter.At first I try the Bvlguri tyger actually I have planning to buy this tyger today.I tested too many perfume at Sephora as well so the smell are blended.I tried this Bvlguri and 3 spray and walk around inside this shop.But after 5 mins I go back again to this counter and try it again to make sure the staff this guy told me you can’t test no more you already spray on your skin omg it’s so weird and very rude behavior.Actually I’m the perfume collector and I tried too many shop not in Dubai all over the Europe this is the first time it’s too weird I feel so shine when he said like this.If you are not allow to test the perfume don’t show on the counter.This is the bad customer service I’ve ever met.This is the first and last time to visit Areej perfume shop😊please check the behavior of your staff...

I visited Dior counter at Areej yesterday in MOE with my sis. We tried few colors, firstly the lady at the counter started to loose patience and making faces as if we’re wasting her precious time. Then we decided to pick a couple of colors and leave, I asked her can you pls give me the same color as the one I’m wearing(trying there) and she gave me a completely different color which I realised after coming home when I opened the box. I then called the store trying to speak to her to explain her the situation, she again didn’t listen and left the phone passing it to her manager. Everyone makes mistakes but how she handled is not something we would expect from someone working at...