Aaron's Rent To Own — Local services in Alamogordo

Huge thanks to Anthony and Abraham! (I hope I spelled his name correctly) Anthony was very patient with me and help me to understand some policies I was unsure of. His customer service is unmatched. Abraham delivered my stuff, setup quick and even explained some things to me about my TV. If you want great service with smart and friendly people, this Aaron’s is the place to go! Thank you Anthony! Thank you Abraham!

As of 5/28/23

I recently had the most incredible customer service experience at Aaron's, recently encountered some financial trouble and had to return my items (mentioned above). I did however reach the point to where I could get the items back and I cannot express my gratitude enough to the amazing staff members, Abraham and Anthony. These two individuals truly went above and beyond to ensure that I received outstanding assistance and support throughout my entire visit.

From the moment I stepped foot into the store, I was immediately greeted with warm smiles and a genuine willingness to help. Abraham and Anthony not only displayed exceptional product knowledge, but they also took the time to understand my specific needs and preferences. Their dedication to providing personalized service was evident from the start.

One aspect that truly stood out was their flexibility and accommodation of my busy schedule. They worked around my availability, ensuring that I was able to find the perfect items without feeling rushed. Their patience and understanding were truly remarkable, making the entire process smooth and stress-free.

Moreover, Abraham and Anthony demonstrated an incredible level of respect and professionalism towards me as a long-time customer. They treated me with the utmost courtesy and listened attentively to my concerns and questions. Their attention to detail and commitment to customer satisfaction surpassed my expectations, leaving a lasting impression.

Not only did they assist me in finding the right products, but they also provided valuable insights and suggestions to help me make informed decisions. Their expertise and willingness to go the extra mile made me feel confident in my choices, knowing that they had my best interests at heart.

Overall, my experience, thanks to Abraham and Anthony, was nothing short of exceptional. Their outstanding customer service, dedication, and genuine care for their customers are qualities that deserve recognition. I cannot thank them enough for their unwavering commitment to ensuring my satisfaction.

To anyone looking for a rent-to-own store that truly values its customers, I wholeheartedly recommend visiting this establishment. Abraham and Anthony's exemplary service will not only meet but exceed your expectations. They are a true asset to the store and have left an indelible positive impression on me.

Thank you once again, Abraham and Anthony, for your exceptional service. You have my utmost respect and gratitude. I will definitely be returning and sharing my remarkable experience with...

Update: Decided to give them one more try. Found a beautiful couch set with sofa sleeper on black Friday. Ordered it online, had a call from them within the week for delivery. I wouldn't get off of work until after 6pm, they worked with me and delivered at the latest time they could. The delivery guys were courteous and great. The manager who came with them was great as well and helped a lot. The manager also helped me a few months ago when I lost my job, he helped take care of a month so i could get back on my feet. Aarons has restored my faith in the company.

My tv fell down when I wasn’t home. No one was home at the time. I only had the tv for a week or two. I called immediately to let them know what had happpend. They told me they would not fix it but would find out information on getting it fixed. I had to talk to three people just to tell them it was broken because every time I called and they looked up the account, it was never noted. Now I have a brand new broken tv that cost me $100 per month for 2 years that I can’t use and can’t find anyone to fix. Aaron’s is horrible at customer service. I came to Aaron’s from Rent a Center (colortyme) because of its prices. I’ve been with Aaron’s for a very long time, probably since 2003, I will never lease there again! Next time just save the trouble and go somewhere else, they know nothing of customer service and putting the...

Just went in to buy a sectional. Awesome selection. The staff was amazing! It’s was a super quick and an enjoyable experience! Destany was so sweet and even offered to help with my little ones when I called and asked if it’s be a problem if I brought them. (That’s RARE!) Then when it came to delivery time, they initially weren’t able to deliver for a few days. We needed the couch ASAP because we just moved and don’t have one. Destany and the GM Jacob worked super hard to get me a quicker delivery date (NEXT DAY!!!) If you are looking for anything from couches to TVs this is the place to go! Ask for Jacob or Destany, they will definitely get you hooked up! I Will be back soon for a new...