Trapper Jack’s Trading Post — Local services in Alaska

Nicely stocked store . Staff is very rude and uncaring. Tried to ask simple questions, but there was no answer . Apparently, I was interrupting the conversation between all 3 employees behind the counter . After a few rolled eyes 🙄 whaaaat was the initial response. I wanted to buy a bear lamp and was curious if it came with its box or if it was the display piece for sale again with the over annunciation, whaaat yeaaa like nooooo. With such disguste on her face, another employee chimes in NO! It does not, but i can bubble wrap it . I just asked if it came in a box or if it was a display piece . Blank faces and stares . I left and took my money somewhere else. I don't understand how a store that profits on tourism specifically and on a certain timetable could b so rude and dismissing during what you call the start of the slow...

Today, I was in the trading post shopping for some goodies and hats for friends from out of town, and when I was in line to check out all of a sudden this woman who worked there came up and started shouting at the girl working the register. The poor girl looked like she was about to cry. Who screams at an employee in front of customers. We’re just here to shop not see you attack your staff. There were around 6 before me and she was moving quick. I don’t see what the reason was for her to interrupt her like that. By the time it was my turn the register girl was so sweet. I apologized to her on behalf of the woman. That woman was completely unprofessional and extremely rude. I returned my items to the...

Went to Alaska a few months ago and loved the downtown ambiance. Lots of shopping options.i seldom write reviews but I just have to warn potential trapper Jack's customers to avoid that place altogether. I bought almost 300 dollars worth of souvenirs for my family. They promised me it would get home and that it was insured. The package never arrived and I never got reimbursed. They just kept giving me the run around until I stopped calling. Save yourself the headache and...