ALDI — Local services in Allen

Downgrading to 1star. Misleading return policy with poor customer service. Experience: all these days I was very pleased shopping at this aldi location, but had a surprise today about their return policy. I read online about their return policy and asked the attendants before that they take the item back unused anytime with receipt and will give store credit without receipt for lowest price. But today I met Richard at this location and did not take my purchase back after 35 days with receipt. I showed him the online policy and my past references and the aldi nerd community. Then started the bad experience. These are his statements. “It is 30 day only with receipt. My manger decides that. It is neither online nor on receipt nor displayed in store. They only tell if asked. You cannot see my manager. You can hang around store daily to catch the 1 hr window that his manager will be there if I am lucky”. I asked him how can I resolve this issue since what is saying is not mentioned anywhere about the return policy. “You cannot do anything about it”. So I am not sure if he is just one bad attended or the Aldi policy is really a hidden policy of 30 day that they don’t mentioned and kind of leaves it to the attendants. So in that case I am done with aldi shopping since it is no longer the store i was liking before and seems to be attendant dependant. I had 2 items both unopened and unused. One with receipt and...

I've stopped in to grab some groceries twice now, as it's on the way home. Both times, while the place was clean & nice enough, I found their selection lacking. Last time I think it was a major cereal (maybe Frosted Flakes or Corn Pops?), most recently it was Coke Zero (i.e. not obscure/rare stuff). They carry Coke Zero at Kroger, Tom Thumb, Target, Walmart, 7-11, CVS, Walgreen's (next door to Aldi), and even the no-name convenience store nearby... but not at Aldi? I saw that Aldi's soda selection seemed to lack a lot of brands found the the aforementioned stores, OK. But, having no Coke Zero seemed especially odd since they had lots of Coke products (like Coke, Diet Coke & Sprite). I've heard good things about Aldi, but being 0 for 2 on major/big name products I've needed (and a noticeably smaller selection of other stuff) means I guess it's...

The cashier was so rude and had a bad attitude! Raising her voice, saying, "Move your cart here and there." So, I tried to get the motorized shopping cart started to do that, and she raised her voice again; I said, " I am trying," Huffing and Puffing. I said, "Who is the manager?"; she said, "I AM," shouting, "What did I do wrong"? I never said she did anything wrong!!! Then again, raising her voice to my husband behind me to "move your regular cart." What a situation! I said, "Calm down; it's not that serious. Honestly," it's going to be ok." I know retail is hard. I once was in retail for 18 years, and things can get hectic, but geez if you feel that way, just take a break. I'm just very disappointed in her behavior as a representative of Aldi. That's never happened to us before; we love all these, and we have always had exceptional...