Robinson Jewelers — Local services in Arlington

I have been a loyal customer of Robinson Jewelers since the 1990s, and it has been an incredible experience every time. This family-owned business truly stands out for its exceptional quality and outstanding customer service. Over the years, I have purchased numerous pieces, each one crafted with precision and care.

What sets them apart is their genuine commitment to customer satisfaction. Whether it’s a simple repair or selecting the perfect piece for a special occasion, they go above and beyond to ensure you leave happy. Their attention to detail and personalized service make every visit feel special.

If you’re looking for timeless, high-quality jewelry and a shop that treats you like family, I highly recommend Robinson Jewelers. They have been a trusted jeweler in my life for over three decades, and I wouldn’t go...

Not happy with the service. I went there two weeks ago because my wife was happy with there service. I went back to have my vintage gold watch repaired. The reception I received was cordial and professional, however the salesperson was called away to another a young man looking for a ring. When that deal was completed the salesman came back to me and didn’t seem to know where he left off with me. I had to ask him for a receipt for my two watches. The receipt was generic and didn’t have the name of the jewelry store in it. I received a call from them last week and decided not to have any work done in my two vintage watches. They were supposed to call me back to let me know when I could retrieve my watches. I’m still waiting for that call. I will be there this Saturday to pick up my watches. I hope...

Touching experience, shopping for a specific charm for my daughter, which they had a very broad selection. While we were talking, my wife mentioned my braclet I inherited from my Dad, it has been broken a long while cause every place I talked to wanted to ship it out, they fixed it onsite in less than 10 minutes! They polished it and gave great care... to me that is priceless. This establishment has Heart, not pushy sales like the others. Don't let the location in the mall or small shop deter you. The team here is AMAZING and they have a very wide selection, more so than the other jewelers in the mall. Frankly we should have made them our very first stop. Will be going to Ms. Annie and Alex for our future jewelry needs first and foremost. A heartfelt thank you to...