The UPS Store — Local services in Aspen

I usually have an excellent experience with UPS, but the Aspen circuit is quite difficult. Specifically a man named Fisher who cannot use communication skills and continuously hangs up on customers. I scheduled a pick up on a Friday with directions to pick up by the garage and call upon arrival. The garage is just to the left of the front door. UPS never showed Friday, Monday or Tuesday. I finally am able to speak with Fisher and he does not have any solutions except that the driver went every day and didn’t see any packages. There have been people at the house all day every day and never saw a UPS truck. If the driver is going to the wrong house or is confused, they should call, but no one has. See photo below as the pick up says by the garage and to call upon arrival. Hard to miss these packages.

When I call back to ask what’s going on (after 4 failed pick ups) Fisher keeps hanging up on me. Very...

a lot have been changed in this town lately, it's also this staff of this place. i had dropped off my return package back to my merchandise. while i was waiting for the boy, he was packing the package of the customer before me. I was really surprised about how he packed those stuff. it can ripped off during the transferred or something. back to my story, i gave him 3 packages and labels, he got everything and said "all set" after he done labeled on my 2 of packages( not the 3rd one) so i left. (i have should wait and see when he was done label all 3). a few days later, i got my package in my mail box (the 3 rd one that he was not label on) well i have to go back to the shop and they still have my label. (luckily) it seem like it's a small thing but to drive back to the shop again, it require time when...

My package sat at the store for FIVE DAYS before it got sent out. Took my mom's birthday present to be shipped. Receipt says Sat, 9/3/16 @ 11:44 am. Was told it was due to arrive on Thurs 9/8/16. On Sat 9/10/16 my mom had not received it so I called the store & was told they would look into it and call me back in a few minutes. After waiting an hour I called back and they still had no info for me. Not having much confidence in the reliability of the store at this point I called 1-800-PICK-UPS® and was told that the package did not leave the store until Thursday 9/8. My pkg sat there for 5 days! I will NOT PICK UPS® in...