MegaBus Station — Local services in Atlanta

This driver from Jaxsonville to Atlanta on the 1:50-8:00 bus ride has no customer service etiquette. Today the bus made a stop, I got off like everyone else to use the restroom and grab a bite. I checked to see if it was time but it wasn’t so i ordered something to eat. When the bust driver was ready. He packed up and left. I had to find a way to Atlanta. He made no announcement that the bus was ready to leave, nor did he care enough to see if everyone had boarded. When I came to the bus, I realized it was another bus heading to Jaxsonvlle. At least he had the decency to make an announcement that in three minutes they were leaving, he even took the time to come to the restaurant area to see if there was anyone on the line that was on his bus and he waited for them to pickup there order which was behind. This other guy did none of this. I want megabus to refund my money, the service cannot get more than one star and if I could have left zero stars for this inconsiderate none caring drive and poor service I would. People be very aware when you...

I had a worst experiance from megabus travels. had a reservation from Atlanta to Memphis on 01/31/2020. I had reached the busstop on time and bus was about to depacture in 5 min, driver didn't allowd me to get into to the bus saying i was late. he was very rude at behaviour and didn't suows any professional behaviour. I requested a lot to him to open the door but no luck. the only answer that i hear from is "You're Late". I very much dissappointed and came back to home and cancelled all my travel plans because of him. Due to this I had to forcefully cancel all of my consequent travel plans.

I am writing this review to get some response from officials. Im really thinking now to avoid travel with megabus in future seeing very bad experience with it.

I sincerely hope to hear from you soon. Please let me know if you have...

If you have an elderly person or disable person understand they do not care. You are told to arrive 15mins early and unfortunately for us the bus driver arrived at the exact time of departure time which doesn’t give the elderly time to use the restroom and get settled . If we have to be early so does the bus driver so we CAN GET SETTLED IN. Very unprofessional and inconsiderate to drive off while elderly people are in the restroom and haven’t even had time to be seated because of a late driver ! ITS BETTER TO BE EARLY AND ON TIME THAN ON TIME AND...