Local Motives Restaurant — Restaurant in Atlanta

I approached the outside door which was locked. Hotel valet had to tell me how to get inside. Like no instructions on the door or nothing. I don't know who my server was because I was seated by one young lady and then another one comes over asking my order; neither of them gave their name. I ordered the smoke salmon with a side of avocado which came to the table after my plate but I ordered all my food at the same time. There was only 1 table of 5 guests dining during this time. So I wasn't aware that the plate came with cream cheese, but I was cool with that, but I wasn't cool with the fact that one of the cream cheese package was dirty and on the plate with my food that came out of the kitchen from with the cook and walked all the way to my table by the server who didn't notice the dirty package either or acknowledge it. I sat the dirty cream cheese on the table off to the side hoping one of the servers notice it and apologize and also let the kitchen know, but that didn't happen. So after I had eaten and paid for my food I asked one of the servers for management and she said they weren't available. More specific they were providing catering. I said okay and left, but I wanted my concern heard about the sanitation of my food so I called later that day. My call was directed to voicemail, I left a message, but I guess the company just don't care enough to return my call about the dirty condinment pack being place on the plate with my food. So sad with the prices they charge. My main concern as a consumer is that the have areas of service that's not getting the...

If I could give the food zero stars, I would. I wana first say that the lady that served us our room service was very nice. However, the food was disgusting! I order fried fish and grits. I requested the fish be fried hard. The meal was literally a small portion of purple grits that were unidentifiable if you didn’t already know what you ordered. The purple grits were in a literal pool of what is suppose to be a county onion gravy. The sauce was not a gravy but, more of a thin, liquid cream sauce with lumps of I don’t know what. The fish was a small piece of whitening cut in half with thick soft skin. The fish was so soggy from being cooked lightly and also sitting in the pool of mystery sauce. The toast was hard and dry. Those grits and fish literally made me nauseous. I want to note that yes, I know purple grits are a thing but, these looked a mess and tasted the same. That was my first and last time ordering from Local Motives. I should’ve took pics but I was so disgusted that I was not even thinking about that...

Absolutely disappointing, which is surprising being that the bar/restaurants in most W Hotels are great. First night here, we wanted to get a quick drink before heading out to dinner. The service was extremely slow. We had to rush out to make our reservation. Second day here was a decent experience which is why I didn't give 1 star. I believe the bar manager was on shift and he was training. Even with that the service was still faster than the first day. Day three was THE WORST. It was a little busier but by no means crowded. I got my food and drink fast enough. But when I was ready to get a second drink, there was no bartender available. The barback advised the bartenders were on break. I've never seen bartenders go on break in the middle of service with no back up. We were without a bartender for about 20 minutes. At this point, I no longer want my second drink. I also witnessed the barback clear cups from a customer that left and put the napkins back in the napkin holder. Just...