Spa @ W Atlanta Downtown — Local services in Atlanta

My experience was pretty bad. Everyone there was nice and the facilities were fine but the services…. The things I paid a lot of money for… were awful. The massage wasn’t even a massage. It was almost like she was impersonating a masseuse. It was supposed to be a deep massage but felt more like a frenzied, hurried, all over the place lotion application. She either just graduated massage school and just passed by the skin of her teeth or never really went. Then, the facial wasn’t good either. The steam wasn’t close enough to open my pores so the extraction was painful. There was nothing on my eyes to shield the light. The towels were too hot. …. The music played in the spa wasn’t very soothing. Then they served champagne after your services instead of water. I love champagne but it’s not helpful after a massage to flush out toxins. But since my massage wasn’t really, I downed the champagne to try to dull the fact that I just threw hundreds of dollars down the drain. It was supposed to be my birthday treat to myself. So yeah, save your money and time and avoid this...

This place is equivalent to a massage envy or spa sydell. It is not on the level of St. Regis, 4 Seasons etc but the prices are. Most of the lockers were broken, the supplies in the women’s lounge were empty. There was no lotion, no soap and… there were no changing rooms. Who wants to change in a bathroom stall? Secondly, the water tasted awful…for $300 they should have bottled water or at least fresh filtered water. The massage was good but the customer service was severely lacking. After the massage, the therapist disappeared. I had to roam the halls to find my way back to the women’s lounge. Maybe I’m used to a different level of service because this wasn’t it. Normally, they wait for you outside and offer water and guide you back to the lounge. Also, I’ve never had a massage where all of the oil was left on my body. I was a greasy mess when I left. There’s only one shower in the womens lounge. I do not recommended this place if you want a luxurious spa experience. Save your money and go to Spa Sydell or...

I unfortunately did not particularly enjoy my experience at Bliss Spa. I got a 49-minute Blissage with a back buff through a Travelzoo deal. I had two issues:

1. Apparently, when I booked my appointment, the individual who did my booking added a hot oil treatment without my knowledge. When I checked in, nobody confirmed the services with me, so I was not aware that I had been signed up for a service that would incur extra charges. Be careful to double check what you've been signed up for if you don't want extra bills to show up when you're checking out...

2. My massage was very mediocre. Prior to the massage, I was asked to fill out a form indicating areas that the masseuse should target. I wrote "Neck/Back." The masseuse did not even touch my neck, and did a perfunctory massage of my back. Why did I even fill out a form if the masseuse was going to ignore it?? Otherwise, the massage was fine, but nothing out of this world.

Based on my very meh experience at Bliss, I will not...