Cook Out — Restaurant in Atlanta

Man. I didn’t think I’d ever be here. But here we are. I feel like Nino Brown in that one scene from New Jack City.

The fall off of the Ponce Cookout needs to be studied. There’s an old saying that says “you think you’re bad until bad shows up.” And that exactly what happened here.

Cookout use to be a solid option. Good food. GREAT service. Fast drive thru. I remember flying thru the Cookout line, looking over at the folks in the McDonald’s line with laughter in my heart. “Fools” i use to call them. Now I’m the joke

Ever since that Chick-fil-A on the corner showed up things have changed. Me? I’d see the competition and be like “challenge accepted. All they got is chicken and they not even open on Sundays!” What these folks do? Give up lol

They’re not even trying at this location anymore. Random attitudes. Out of nowhere. And the drive thru is just rolling the dice. 2 intercoms. You think they take orders by the order the cars arrive like everyone else? Nah baby this Ponce Cookout. They rock paper scissors to see which line to pull from. How dare you expect to go the order you are in line.

Then you gotta wait for folks to finish THEIR conversations to continue your order JUST to ask you to repeat stuff. And they STILL might mess it up. She asked my drink and I said “Coke with light ice.” Why’d I get a cup full of ice with a sprinkle of DIET coke!?! Bro. This is what really was the last straw for me with them cause now they just playing in our face. Im just confused on what part did she miss-hear? Im assuming it was the “light ice” part but what she thought i said? If she thought I said Diet, then shouldn’t it have been a regular amount of ice and just Diet Coke? It had to be diet or ice right? How she do the exact opposite? Does she think Im James Bond and I was like “Coke. Light, with ice?” Even with that, it still should have been a regular amount of ice. And who says light coke?? Not a human. That’s who. The only feasible thing to explain the ice is if she thought I said Coke with a lotta ice. BUT THEN it should have been a regular Coke! Did…did she get confused and just do both things? See? This is what Im talking about. Chick-fil-A would have asked for clarification. Yall over here doing Hail Mary passes with drink orders. And it’s just worse cause I cut fast food out my diet so im cheating on my meal plan for this.

Again. It’s not about the drink. The drinks just the last straw (rimshot). It’s really just been one thing after another over there every time since Chick-fil-A showed up and Im just tired of that location.

Look. You’ve made your point. We’re sorry. Ok? We learned our lesson. Just bring Sonic back. We’ll do better this time I promise.

🚨UPDATE🚨 I had to go back and check. BROOOOOO! SHE PUT LITE ICE ON THE RECEIPT🗣️

They just don’t care at Ponce AT...

Food is great, price is cheap, but the incompetence of your servers is ridiculous. Hey, I get it, you only charge 5 bucks, so the workers are probably getting pained minimum wage. They probably don't like their jobs. BUT DAMN do I got two stories to tell you guys. Keep reading if you would like to hate on overworked, underpaid , idiotic workers with me!

On one occasion, I was standing in line and waiting for my order. I didn't have any personal issues, but gosh darn it, the person working behind the register could not have been any more idiotic(Sorry, not sorry). The gentleman wanted order of " 3 burgers and 3 fries." The cashier asks them there are two sides which sides would you want. Again, the gentlemen replies, 3 burgers and 3 fries. She clarifies to him that there are two different sides, and asks what two sides he wants. Again, he replies with 3 burgers and 3 fries. At this point, you would think just give him double fries with every order of his burger, but NOOOOOoooO. She literally asks him the same damn question again and again: "THERE ARE TWO SIDES, what OTHer side do you want?". He replies I WANT 3 burgers and 3 fries. They go back and forth for another 5 MINUTeS( DUDE R U STOOOPID???? JUST GIVE HIM DOUBLE FRIES).... Hey I get it, they get minimum wage: most probably hate their jobs. BUT Come ON MAN...

Next Story.... Today I went to cookout, order my normal cajun chicken, cole slaw, and chicken wrap. I mean I can not lie, I CAN NOT LIE... for five bucks I get all this!?!?... Thank you guys for making this delicious combo so cheap. The cashier rings in my order... " 7 something"... I was like "woah 7 something?". She apologies and asks again what I want and I tell her the same thing. "cajun chicken, cole slaw, and chicken wrap." My order comes out, I open the box, and I see chicken tinders. So i tell her "I ordered the cajun chicken" And hey I get it, people make mistakes: No hard feelings from my end. She goes to the back and tells what I assume is the cook/manager/the guy in the back, " he says he ordered the Cajun Chicken". He says in a loud sarcastic voice, " IMM SHURRE HE DID" and glances back at me. I DIDNT ORDER NO DAMN CHICKEN TINDERS BROSKI. Man did I want to say something back, but lets be real they woulda spit in my food and we can't be having that now can we.

TLDR: cheap food, taste is value, SOME INCOMPETENT WORKERS. Also, if you give me some coupons or something that would be great. I'll probably delete my posts from other food review platforms: scratch my back I'll scratch yours.

Sincerely, Cheap Customer THAT WANTED CAJUN CHICKEN( Salty,...

Stopped by this location for lunch. The food was fine, but the ability to get my order correct was far from easy. I wanted a regular hamburger with no mustard or mayo just lettuce, pickles, onions, and tomatoes. Something told me to check my order before I left the lot. The burger did in fact have MUSTARD yuck! So I went inside and asked if I could get the burger with everything sans (no I didn't use the word sans :)) condiments. I didn't want to take any chances with them messing up again. They brought out a meat pattie in a bun. I asked the guy helping me about the tomato, onion, lettuce etc, he said those things are part of the condiments menu so he thought I didn't want anything on my burger. Maybe I am missing something because I always thought condiments were the sauces like mustard, mayo, BBQ sauce etc. ANYWAY. He brought out the lettuce and tomatoes separately. I REALLY wanted to say "what about the onion and pickles" but at that point I was over it. Side note, as I was waiting for my order to be corrected a gentleman walked in and ordered something for $2 and some change. From the way he was standing, talking etc you could tell he was a little off. Maybe from illness or maybe from a substance who knows. Anyway he takes a few minutes to fish out the crumpled bills and coins from his pocket, lays the money on the counter top and pushes it towards the cashier. All the while the cashier his holding her hand out. She repeats the total to him and he says "it is right there" as he points at the counter top. The cashier proceeds to tell him to pick the money up from the counter and put it in her hand which he did without protesting. In my opinion, that was a painful exchange to watch. Yes, it would have been nice for him to put the money in your hand but he was clearly struggling in more ways than one. Final thought, I will probably not visit this location again. Yes, the food was ok, but the rigamarole to get my order right and the rudeness (in my opinion) of the cashier just doesn't sit right with me. Anyway sorry for the novel! Have...