CubeSmart Self Storage — Local services in Baltimore

I love the word of love. I love the performance of good service. I love the good experiences I have coming to this place and my customer needs are considered and met. I love coming in contact with good service and a person who provide the good service with great character.

Azum Rene Jackie,one of the most simple and ezy person to deal with. Especially coming into the facility with the personal challenging energy I h ace in busy and hard days or soft days. But most of all on my difficult days coming into the office. She has wen very patient with a person as my self. She’s very calm and try to understand;by her actions, shows she cares for strangers. With her personality and uniqueness, has also encouraged me to have more relationship with the company. I’m telling you, I even recommend people to that place and let them know about a lady I have experienced will definitely look out for them because I have experienced great service by this one particular person who works there who name is Azul- Rene Jackie. Her genuineness stands out to me. And means a lot to me.

Good women of integrity and purpose. It’s all love and good encounters encountering Rene when I come to this facility. All respect.

That’s power in it self because I refer people to this place just because I know when they come across Rene Jackie they are tookin care of to the best of her help. When I go into this Cubesmart I know I’m good. As longs I pay my bills to this place I’m good. 😊 just because some one who shown me great service but also the others with my own bare eyes was a nice and helpfully genuine.....

This store is truely great. I was able to sign the contract and pay online. I can see how the price is broken down in details for today (rent+ first time fees: admin fees+insurance+padlock) and the recurring charges. Everything is very clear and within my expectations.

The manager is so kind as well as all the other staff. She called me about my arrival time and was there to introduce me to the facilities. There are many handy tools (cart, lifter, elevator and so on) to use for free. That makes heavy lifting and everything go so smoothly!

I personally like that you can't get inside the building with out a pass code so your belongings are in a very safe environment.

They also fixed the air conditioning so it's not so hot anymore. Everything is clean and organized. Even the outside.

UPDATE YALL They are changing their hours to make it more accessible for people who work during the day. Heather has told me the new hours are 6am-10pm. Making it easier for people who work during the day to be able to come and go from their unit more frequently.

ANOTHER UPDATE: 10/25 I'm still happy here. Customer service is great, the facility is always clean. Windows have no smudge marks, always willing to help and answer any questions. Especially with elderly people. They never show any frustration or annoyance with the...

The move-in process at CubeSmart was smooth and straightforward. The introductory rate was appealing — just a $29 administrative fee to start. However, the monthly rate felt a bit high considering this is an older facility. The building itself appears to be a restored structure — possibly even a former prison — and the floors throughout are wooden. My unit door doesn’t open fully, which made unloading a bit tricky, but since I had already started moving things from my van and the office was closing soon, I decided to stay with that unit.

The staff was very friendly, informative, and professional — they made the process easy and stress-free. The facility is climate-controlled, which adds value even though I don’t currently need that feature. There were plenty of units available in different sizes. I only have access to my floor, which is a great security feature.

A note for anyone new to renting storage units: if your monthly payment isn’t made within a certain time frame after the due date, your belongings can be subject to online sale. That might be standard practice for most facilities now, but it’s something to be aware of if you haven’t rented storage in a while.

Overall, CubeSmart is convenient, secure, and serves its purpose well for short-term storage. I plan to use it for about...