Malley's Chocolates — Local services in Bath Township

If I could give no stars for receiving no service I would. So 3/14/23 I went in roughly around 130/145 I spoke to one of the women as they were stocking . She didn’t speak back . I’m soft spoken so no worries maybe she didn’t hear me.i continued to walk around the store looking for pretzels and turtles. I had never been in here before and all the packaging was different *seasonal packaging *. I couldn’t find it I walked past both workers several times . And not once was I approached or acknowledged. So I just left.I’m not exactly sure what the problem was because I know they seen me but to not be acknowledged or offered help is crazy. I’ve never experienced this in a Malley’s I’m usually greeted with open arms and loads of sales . This store was not welcoming at all . I hope they can improve this...

Michelle, in customer service, really helped me out. I placed a delivery order and accidentally got the wrong shipping. It was local and I needed same day shipping and accidentally got ups shipping. I didn’t notice until ab 130. I wrote an email explaining the situation and my mistake and she did everything she could to help me switch the delivery and have it delivered when I wanted it to be delivered. Not only did she solve the problem, she made it so easy for me to do so. I sincerely appreciate her going above and beyond with customer service to fix a mistake...

Great place to go for gifts! Malley’s not only has delicious chocolates (many different kinds) but they also have rock candy swizzle sticks which reminds me of my childhood. This particular store was easy to navigate and had plenty of choices it was difficult to pick at first. Thank you Judith & Emily for making holiday shopping convenient and a little more...