PAU did my super deluxe pedicure with shellac and she was fabulous. Her massages were the most thorough I have ever had at a nail salon. She massaged my whole lower leg, including the muscles in the back of my calf and massaged the all the muscles on bottom of my foot. She did a deep massage and she kept looking up to check with me to make sure that I was happy!! 🥳
(Normally they go over and over your shin bone (hello? There’s no muscle on your bone!) but never do the calf muscles. Same with the bottom of the foot - (hello? There are muscles ALONG the WHOLE FOOT!) Even when I ask them, they might do it for a second and then they go back to whatever is “normal”. Normally they massage everyone exactly the same without paying attention - it’s just muscle memory.)
That’s a HUGE pet peeve with me. She’s intuitive and/or just knows where she should massage. She did both without me having to say anything. Definitely five stars. It was worth the money!! (a foot and calf massage cost $35. I don’t need to go get one now.)
TINA did my manicure. It was ONLY a 3.5 star manicure. She did everything while not paying attention. She didn’t put the paraffin on the backs of my hands and I had to request it. She still didn’t really do it.
When I go back, and I will OK, I will get the deluxe pedicure with Pau. Not sure I’ll get a manicure...
Read moreFirst experience: Shellac polish change. Awful. The polish was very inconsistent and did not cover the sides or tips of my nails.
Second experience: Dip manicure. Manicure was not done, the only thing that happened was removal of shellac and application of dip, but I still paid for a full manicure. The dip was very thin and cracked off on two different nails (my nail did not break, only the dip), and it was INSANELY streaky after the top coat was put on. Only one nail was buffed after the dip was put on, and that’s one of the nails that chipped.
Third experience: Went to get the two cracked dip nails fixed, and the cracking was blamed on me: “are you sure you didn’t do something to crack it? This has NEVER happened before. Are you sure you didn’t do it?” But she fixed them, and while there we talked about the owner and the girl who does the owners nails. My nail tech was saying “the owner this, the owner that.”
Fourth experience (not at the salon): Another cracked dip nail from the same set, this time pulling my nail off with it. I then looked at Google reviews and found that the nail tech who was saying “the owner this, the owner that”, is the actual owner. Why was she speaking to me as if the owner were an entirely different person? Great question.
Don’t go here. For...
Read moreMy first time here I got a pedicure and it was pretty good, they were friendly and even gave me a bottle of water which is a step above other salons in the area. Today I came in for a regular pedicure and a gel manicure and was trying to match my colors (a natural cream color). The woman that was going to do my manicure (she came from Jennifer’s nails on Bellevue Way) was making it seem impossible to match the 2 because they are different brands and told me I could get up and look at colors even after my feet were already in the water. There were 3 workers and 1 customer finished but waiting for her nails to dry and they can’t help me? Finally since they were not being helpful I just asked for a pedicure and for my previous gel to be taken off. My pedicure was fine, nothing special and not much massage, the gel was taken off but left completely dry and gross with no oil or lotion put on even though I paid $10 for it. I’ll be going elsewhere from now on. If people don’t like their job or being in customer service, find a new profession. Maybe they are only nice here when the...
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