Blacker's Complete Home Furnishings — Local services in Blackfoot

Buyer beware, this whole story started about 3 years ago I put mine down on a couch. As it turned out my granddaughter passed away the same day, I tried to get my money back because I had to make a couple of trips to California, and there policy is store credit so ok I didn’t see the sign and no one told me. Fast forward to today we used the credit and purchased a recliner, and this is where the fun begins again, whilst paying a women comes in and makes complaint about a 2 week old mattress their response sorry to hear that it is breaking down after 2 weeks keep an eye on it. Should have been my clue to run the other way, finished purchase get home and the heat and massage doesn’t work, this was supposed to be a Christmas gift for my husband, so drive 2 hours to take chair back it is now January 18 th 2022, the chair has been there 2 1/2 weeks not fixed no service if I could give minus stars I would. The costumer service the women got for mattress and that we have gotten has been horrible, so purchase at your own risk you have been warned the stuff they sell is junk and you cannot get cash back only store credit so they get your money no...

Great job...will be using you in the future. Vaughn was Great (4/4) flup...I should have waited till the transaction was completed. Terms were not met, that were originally agreed upon, product was damaged. Overall very dissatisfied. Big hype on selling, poor poor performance on actual deliverables. Flup...insane how they promise the world to get the sale, but 6 months down the road when there delivery guys dont want to work...suddenly the terms they agreed too go away...this reflects poorly on blackers and I'll let you know I went to home depot, got a better deal on same product and the had amazing delivery team...I hate blackers and will actively work to their demise. Vaughn is a liar. Cheat...and their delivery crew are animals...this doesn't even begin to describe my hate for...

Employee knowledgeable about the items I wanted. He double checked all item numbers to make sure I was getting what I wanted. He explained the difference between buying a new or floor model adjustable bed. It made it easy to choose the new. He called about me setting up the adjustable bed. He went over the invoice with me to make sure the purchased items were correct. He told me the policy on returning items. He let me know the days deliveries are made and the cost. He knew where the items I needed to buy were located in the store. He was very patient with me as I shopped. I was very happy with my experience - and everything I bought...