Hokie Centric — Local services in Blacksburg

DO NOT EVER GET YOUR COMPUTER OR ELECTRONICS FROM THIS STORE! I would give it no stars if I could. They sold me a computer (Windows) that stopped turning on within a month. It came with a warrantee (two replacements), and I was on a loaner which I had to pay for for six months. Get my new computer and it stops charging six months later during finals week. ANOTHER eight months later I get my computer back that I turned in and THEY DIDNT EVEN FIX IT. Eight months of paying for a loaner and they didn’t even fix my computer and gave it back to me with missing keys and dirt all over the keyboard, still won’t turn on. On top of that, the loaner they gave me was extremely fragile (falling off keys and the screen cracked) and they’re making me pay for the whole thing. I now have a completely functionless computer and have to pay for the replacement of the loaner. This store looks nice on the outside but is poorly run and will give you products that will break quickly so they can cheat you out of more...

Do not take your computer there. They are not affiliated with VT and they scam students. Daughter took computer to get fixed they said they could not fix. When she went to pick up there was large dent in computer that was not there when she dropped it off. She asked for Manager. They said Morris was not there and if she wanted to take computer she would have to sign release. She was shown release on computer screen that only indicated that they give a 30 day warranty. She signed on screen and was given written copy. The written copy was different than what was shown on screen. A week of calling we finally were able to talk to Morris and he said they are not responsible for damages because we have signed release. What a scam. Do not sign on computer ask for written copy before you sign. Tuff lesson to learn but $500 later at Apple Store...

Don't waste your time here. I dropped my laptop here for battery replacement, I said I had a recent conference in hurry, they took my laptop and said they could fix it in a week, then two weeks went by and nothing was done, I came several times to ask about the progress and they all just didn't know. It was only after the last time I got angry, then the manager checked the status and told me the battery hadn't been ordered yet. Do not be confused by name of store, they are just insulting the...