Flat of the Hill — Local services in Boston

it’s so extremely small, they only let two people in the jellycat section at a time, so i felt like i was a zoo exhibit while i was looking and people watched me while i was there for maybe a few minutes. it was awful, and i wish i could have shopped longer, i probably would have picked a few more. but also why did you guys rip the prices off and mess up the tags? it was ripped off so violently too, the front jellycat tags are now bent, when they were not when i picked them out. overall not a great experience and not worth it for jellycats if you care about collecting and the tag quality. i probably won’t go out of my way to come here again when there are other places in boston to shop at.

also because she ripped of the tags, according to the receipt i can’t return any of them (luckily i don’t need to). she completely took off the bar codes. never again coming here

are you guys just watching reviews, because i got a reply within three minutes of posting. that’s a wild response back. my biggest issue was the barcode ripping, if you read this whole thing. i just had a mild critique about feeling uncomfortable in your store, which i think should be noted, and didn’t need to be taken personally. also the tag did rip in the process of whatever was removed, so take accountability. if this is how you take comments, no thanks. it’s weird that you looked up my...

The employees at this store are so thoughtful! When they sold out of a stuffed animal I was trying to get for a christmas present they said they would let me know if it came back in stock. A few days later someone took the time to text me and let me know that they had one I could come pick up! Love this place - great...

Great boutique! Super fun to visit and had many cute trinkets! The people there are so kind! There’s a huge wall of jellycats there was a good selection of it too. The 2 people allowed in at a time rule seems reasonable! It’s difficult times to run a small business. I recommend supporting this...