Free People — Local services in Boston

Amazing customer service! After receiving poor help making at return at Aritzia, it was refreshing to receive outstanding help at Free People!

After walking over 2 miles to make a return, I was disappointed to find out that I brought the wrong receipt. However, Ivy, the sale associate, was able to look up my purchase. I am extremely thankful to have received such great service. It truly made my day. Thank you Ivy! I will be purchasing more from free people...

This is one of the most beautiful Free People stores I've ever been to. It's located in the heart of Boston and easily accessible on the first floor. The store is set-up in an amazing way that let's you wander around from the new trendy items up front to the essentials in the back. I had a wonderful exchange with the employees there. They are extremely knowledgeable, patient, and helpful. I can't...

You guys should probably communicate to customers that you’re accounting for midday breaks on your site. I understand that you must allow this, because you’re short staffed, but it’s communicates nowhere except a hand written sign on your physical door. Not exactly convenient when you commute in and have to wait around. Poor...